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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I received 3 of the 5 books I ordered #******* with no explanation why the 2 books were refunded on my order. I hope to receive the book I have just ordered; thank you. I did, however, receive refunds for the books that were removed from my order.
In general it deserves all five stars. My only reservation is that I would like to see more bibliographic description of the older books.
Alibris is my source for new as well as out-of-print books. You will likely find what you are looking for, at a price you can afford.
The shipping amounts were beyond astounding! It was worse that I spent so much time choosing the books to find out the amount at the last minute. I am a classroom teacher who has to purchase my own books. The shipping alone was more than my personal budget allowed me to spend.
Upon then searching for hours for shipping coupons, only half of the coupon actually worked and that was $10 off but not the shipping. I had to email customer service. In the meantime, the coupon expired waiting for an answer. The coupon was good the day I was trying to place the order.
Very user friendly~ Highly recommend and will use again!
It wouldn't take my address or current card. Had to enter 7 times. No code for discount. Had to pay shipping. :(
Alibris has a tremendous database to find books that are often not in current use. Hence it is a great place to buy scholarly books.
I have always had good experiences when ordering new or used books from Alibris.
Alibris remains an excellent source for my theological library. I return again and again. Rev. Chris Madison, M.Div.
So easy to indulge in my book addiction... It a good thing!
I have been searching for this edition for years! Thank you!
Excellent site. Found some rare books that I had searched for on many other platforms. Thanks
User friendly, clear instructions, thoughtfully designed process to check out that really works! Love it, I'm not s techie, so thanks.
Always easy to get a book ordered. They arrive promptly.
I live in the bay area and wanted to pick up the books immediately
Good price, easy to use website and free shipping.
Updating account / ship to info was unusually tricky. Admittedly I might have missed a trick somewhere along the way. If so it wasn't obvious since it took me three tries.
Signed up but got no $ code or coupon. Shipping is horrible, ordered 5 from one seller, tiny discount
It was easy to find books, though I wish there was a way to share links to a particular item listing.
As always, Alibris is the best book selling place.
Very affordable books, website is user friendly
Shipping is way too expensive and I didn't find that out until the end.
Secure and accurate with respect to personal information as well as orders.
I have shopped with Alibris for many years. Great source for finding books at a good price.
Glad to find this movie at a reasonable price.
Finding various titles is easy and the reviews are helpful too!
I miss visiting used book stores. For some reason they all disappeared around where I live. Thank you for bringing this home to me.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.