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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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SENDS WRONG BOOK, RETURN LABEL DOESN'T PRINT. CUSTOMER SERVICE DID NOT RESPOND TO EARLIER MESSAGES. NO WAY TO GET A LIVE PERSON. CRAPPY WAY TO COMMUNICATE
Have always been satisfied with my purchases from Alibris.
I had a little difficulty knowing if what I
Typed in had been received as I entered it.
Does your company have a contact phone number?
Thank you.
The price is very good. I look forward to receiving the book.
I love how much I save! I forgot my code this order otherwise I would have paid less for all 4 books I purchased than buying one on Amazon!
Been Ordering my books from here since finding out about this site
Site is too small for old eyes. Not well made for devices.
Quick and easy to find what I am looking for. Helpful information from sellers about condition of used books help me decide on purchase.
If it were not for Alibris, I would not be able to buy books.
Alibris is my go-to for used books. I appreciate your range.
I always love coming to Alibris and finding great used books. The interface is easy too.
Ok, but it would be great if there were more paperbacks and cheaper books available too.
Super easy. I appreciate (what appears to be) accurate and detailed desctiption of the book I bought. Most sites allow misleadingly vague descriptions.
I liked being able to order as a guest and not be forced to register.
I bought several books for children. They were in very good condition and the children loved them. Today I shopped for myself and found a few from favorite authors that I had somehow missed before.
I just got lost in looking at the all books for kids and teens.@
Lost track of preferred purchase copy [Very Good condition, $3] while I had to frig around locating and changing my old password [my ipad mini couldn't handle the display right and when I signed in on my PC the copy I wanted was not displayed as available and I didn't know how to fix this. Sure hope this copy will be decent.
This company had the book I wanted at a great price. Shopping and placing my order was simply and quick.
So far in ordering very easy. I hope the book is in good condition as stated and I will receive it soon.
This is the best website for book shopping that I have found!
Use of the website is rather easy. Shipping costs are high/
Worked great ordering the book. I presume it will be delivered as indicated
So far so good now we'll see on the shipping process
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.