On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
One available book disappeared as I signed in. Weird.
Order was placed and then I was notified that the specific copy of one of the books was not available. There were other copies available but not at the price point I want. You need to keep better inventory data. Sellers who don't update your inventory data should not be allowed to sell on your platform.
Quick and very easy. Reasonable price for the book i was looking for.
Always on time, in good condition - this is my favourite online store!
Everything I've gotten has been great quality and inexpensive.
I was told that if I applied for credit I'd get $10 off price. It was not applied. I paid full price despite applying and being accepted for credit. False advertising!
Fast checkout Found what I needed at a great price
Once again, alibris located a book I'd not been able to find. Thank you!
Shopping with Alibris.com has consistently been a positive experience.
Alibris online purchasing is well-designed and is easy to use. Thank you!
Clear instructions, easily followed.
I was quickly able to find a hardcover edition of the book I wanted. Thank you!
I appreciate that Alibris alerted me to a typo in my card # as I placed my order.
Thank you!
I would prefer a price with shipping included, not added later.
Not a smooth checkout compared to others--clunky. Otherwise fine.
I feel that if your company stated how much it costs for shipping your "budget" books, so many more people would refrain from buying from your service and others like yours. The shipping costs are extreme, hideous.
I find the Alibris site very easy to navigate, and it is very easy to sort publications by various criteria.
I have never received any codes on any order for 5 dollars off
Hard to check out. Tried 4 times before it went through.
Easily found what I was looking for, and for a better price than most other places. The shipping is higher, which balances out the prices a bit, but I think I still came out ahead by getting them here.
-have always liked Alibris and am using it a lot more lately, keep up the good work!
Have always had very good service from Alibris
My go to for finding hard to find books or movies.
Looked for a book, found in 30 seconds, ordered in next 30 seconds. Fast, easy,
YOU HAD NO BOOKS ON ALASKA FOR TRAVELERS
Ease and comprehensive selection plus decent pricing make me coming back to Alibris again and again.
Thanks for not requiring that I set up an account with user name and password. Very easy site.
SENDS WRONG BOOK, RETURN LABEL DOESN'T PRINT. CUSTOMER SERVICE DID NOT RESPOND TO EARLIER MESSAGES. NO WAY TO GET A LIVE PERSON. CRAPPY WAY TO COMMUNICATE
Have always been satisfied with my purchases from Alibris.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members