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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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When buying multiple books from 1 vendor the shipping should be adjusted. 4 books don't cost 18.45 for shipping.
The entire process was quick and easy. From searching for the best price for the book, large selection to choose from, price and purchase. I will definitely use Alibris.
This is my first time ordering anything from this site but it was very easy to find what I was looking for and the ordering process was smooth and easy as well.
Shipping is way too expensive...I can get Shipping rates cheaper elsewhere
Shipping is more than the book... fet better prices from Amazon prime
Thank you for saving me some money I will also share it with family and friends
Practical great price I'm a returning customer and will comeback again
It took me a while to find the books at the price I needed, but there is an ample selection.
I was offered a $5.00 coupon for first order but was unable to claim. I followed instructions on getting my coupon code but all I saw was three codes, each tied to new purchases. This is wrong advertising. I am disappointed.
I wish you had an ap rather than a link. Good price, can't wait to see if delivery is as good
So easy--you make me want to donate my library to you all
Great prices, accurate descriptions, fast ordering and mailing after
So far not one missed step! You must test your site out with the help of fools AND teenagers whi know how to look for trouble.
(Why is nothing foolproof?
Cause fools are so damned ingenious.)
Alibis is probably the best of the choices for online used book buying. The prices and the service are great, truly.
I have thousands of books I do not want to see go to landfill or wherever they might without planning.
I keep thinking of getting them to you
Between the shipping and the cost of the books is still less than I can get them at the local bookstore. Good condition has very few blemishes and they are truly in good shape. Shipping can be sluggish but I have never had one not be delivered in a reasonable amount of time. I have ordered 20+ books and I plan to take advantage of the savings Alibris offers
I have ordered at lease a dozen or more books and all have been in good or better condition and well worth the money. Today is just another restock and plan on many more.
I love how the prices are low, but the shipping adds up quickly when it's per item. I had to put items back because of that.
Ship costs are insane—twice price of the book! I bit for this one but not likely to again.
Hope to receive in short order. Price was good. Ship cost only fair.
Great price and reasonable shipping charge. Hopefully, the item is in very good condition as promised.
I always find what I'm looking for. Fast and easy.
I love shopping here. Very convenient and a lot of book varieties.
I love shopping at alibis. They have lots of old books. Very satisfied customer
Easy to use and quick to find what you're looking for!
Your system and store seems up-to-date and intuitive. I was fairly pleased.
I have always received selected items exactly as described. Very satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.