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AlibrisReviews 102,764

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,154
shipping
9,144
quality
9,138
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The website was very easy to use
November 12, 2022

The website was very easy to use. I appreciate the small discount.

Date of experience: November 12, 2022
Connecticut
2 reviews
0 helpful votes
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From my grandchildren or my own edification...Love browsing at Alibris

Date of experience: November 12, 2022
Mississippi
1 review
0 helpful votes
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Your system make shopping, ordering and paying easy. Thank you.

Date of experience: November 12, 2022
Maryland
1 review
0 helpful votes
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Great shopping experience with Alibris, as usual. Comprehensive display of items and seamless checkout.

Date of experience: November 12, 2022
California
1 review
0 helpful votes
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Easy to locate books and a generous offering of price points

Date of experience: November 12, 2022
Washington
1 review
0 helpful votes
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In a matter of seconds I found what I was looking for...
November 12, 2022
Updated review

In a matter of seconds I found what I was looking for at a great price!

Date of experience: November 12, 2022

I'm always satisfied with the quality and the quick...
August 27, 2022
Previous review

I'm always satisfied with the quality and the quick service.

Date of experience: August 27, 2022
Montana
2 reviews
0 helpful votes
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I haven't shopped from Alibris for a long time but the quick service and economical prices are still great!

Date of experience: November 12, 2022
Texas
2 reviews
0 helpful votes
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I always check multiple sites
November 12, 2022
Updated review

I always check multiple sites - always get greta service, packaging, quality at fair prices.

Date of experience: November 12, 2022

Alibis
March 16, 2022
Previous review

Alibis - always fast, never shoddy

Date of experience: March 16, 2022

Easy search, fast, easy check out
June 13, 2021
Previous review

Easy search, fast, easy check out

Date of experience: June 13, 2021
Oklahoma
1 review
0 helpful votes
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Very easy to find and select books on your website.

Date of experience: November 12, 2022
New York
2 reviews
0 helpful votes
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Always buy my books from alibris
November 12, 2022
Updated review

Always buy my books from alibris. Great rates and books come in wonderful condition

Date of experience: November 12, 2022

Very easy and great books
July 25, 2022
Previous review

Very easy and great books

Date of experience: July 25, 2022

Always get my books at alibris very satisfied
July 8, 2022
Previous review

Always get my books at alibris very satisfied

Date of experience: July 8, 2022

I am always satisfied with alibris
June 3, 2022
Previous review

I am always satisfied with alibris. They are fair with their prices and quick delivery

Date of experience: June 3, 2022
Arizona
3 reviews
0 helpful votes
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I was glad to find the item that I was looking for at a fair price. Pleasant online experience!

Date of experience: November 12, 2022
Virginia
1 review
0 helpful votes
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I've always had great experiences with my purchases.

Date of experience: November 12, 2022
Colorado
2 reviews
0 helpful votes
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As a first time shopper with Alibris, I found it efficient and direct.

Date of experience: November 12, 2022
Virginia
1 review
0 helpful votes
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The check out process was a little confusing. After entering my info and hitting save & continue, it kicked me out of the app. I wasn't sure if it was paid, I had no order number.
I had to go back in and repeat the process to finalize my order. Not a huge deal, I'm just used to a more streamlined check out process. Thanks

Date of experience: November 12, 2022
Georgia
1 review
1 helpful vote
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Good, liked options and descriptions
November 12, 2022

Good, liked options and descriptions. Will visit site again if DVDs good quality. Thanks.

Date of experience: November 12, 2022
Virginia
1 review
1 helpful vote
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Its been a while but i am looking forward to getting more books from you!

Date of experience: November 12, 2022
Vermont
1 review
0 helpful votes
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Great selection but the fact that your cart is emptied after 12 hours is annoying.
I had to sign in and when I returned to my cart it was empty, also annoying.

Date of experience: November 12, 2022
Connecticut
1 review
1 helpful vote
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Many times my address is rejected by online ordering systems because I live at 22-1/2. Your site took it easily. Thank you!

Date of experience: November 12, 2022
California
1 review
1 helpful vote
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Ease of website navigation and great prices for classic titles.

Date of experience: November 12, 2022
Pennsylvania
2 reviews
1 helpful vote
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When buying multiple books from 1 vendor the shipping should be adjusted. 4 books don't cost 18.45 for shipping.

Date of experience: November 12, 2022