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AlibrisReviews 102,719

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
813
value
9,138
shipping
9,128
quality
9,122
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
2 reviews
0 helpful votes
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Purchase process asked for card info several times. That was kinda odd.

Date of experience: November 17, 2022
Pennsylvania
1 review
0 helpful votes
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Pretty easy to use, a little confusing when it comes to which seller to buy from. Website could be more modern and aesthetically pleasing which isn't very important to me but could be to others.

Date of experience: November 17, 2022
Maryland
1 review
0 helpful votes
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Great as always
November 17, 2022
Updated review

Great as always. Been looking for this particular movie for a very long time, and found it on here.

Date of experience: November 17, 2022

Have found numerous old movies that I couldn't elsewhere
November 16, 2022
Previous review

Have found numerous old movies that I couldn't elsewhere.

Date of experience: November 16, 2022

10 times better than other sites for finding used DVDs...
November 8, 2022
Previous review

10 times better than other sites for finding used DVDs at great prices. Wish I'd found it sooner.

Date of experience: November 8, 2022
Massachusetts
1 review
0 helpful votes
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Prices are good
November 17, 2022

Prices are good. I use a large font and couldn't see the checkout until I made it smaller.

Date of experience: November 17, 2022
Texas
2 reviews
0 helpful votes
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Always find the book I am looking for
November 17, 2022
Updated review

Always find the book I am looking for. Receive it in a timely manner.

Date of experience: November 17, 2022

Each book that I have ordered from Alibris has been...
March 11, 2022
Previous review

Each book that I have ordered from Alibris has been sent to me in a timely manner.

Date of experience: March 11, 2022

Good service and the quality of the books are good
January 12, 2022
Previous review

Good service and the quality of the books are good.

Date of experience: January 12, 2022

Had trouble with getting my correct address
November 13, 2021
Previous review

Had trouble with getting my correct address. Finally!

Date of experience: October 14, 2021
New Jersey
1 review
0 helpful votes
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Refused to accept virtual credit cards at first. Had to extend expiration date.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Great selections
November 17, 2022

Great selections. Happy not to feed the beast that is Amazon

Date of experience: November 17, 2022
Maryland
1 review
0 helpful votes
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Website wasnt working yesterday so my card got charged 8 times. No one at Alibris to contact or to respond to my complaint

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
California
1 review
0 helpful votes
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The website found my items quickly & presented my options...
November 17, 2022
Updated review

The website found my items quickly & presented my options clearly.

Date of experience: November 17, 2022

All fine
January 6, 2021
Previous review

All fine.

Date of experience: January 6, 2021
Canada
1 review
0 helpful votes
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This was quick and easy to order, easy to navigate the website, decent prices for the books and fair shipping.

Date of experience: November 17, 2022
Illinois
1 review
0 helpful votes
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Disappointed
December 17, 2022

Disappointed that I waited a long time for the book to be received and today got a cancellation notice after having received a shipment notice a few days ago. Then the book wasn't available unless I spent a higher price. Also, your coupon system is annoying as I have to jump thru hoops to find out that none of them apply. Also, I signed up with my email to get a discount only to learn that too had a $50 purchase requirement. I couldn't discern that up front and now I cannot find anyway to unsubscribe from your mailing list. Please unsubscribe me and do not share my email. Thank you. PS. Now I cannot even submit this unless I agree to have it published. This is very controlling.
I do not appreciate your policies. Why would you want this review out there anyway?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Easy to accomplish what I was looking for regarding a particular book

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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The site was very easy to manage and you had my selection, which was surprising!

Date of experience: November 17, 2022
Colorado
2 reviews
0 helpful votes
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Great prices on books, but the shipping costs are high and the coupons offered can't be applied to the total cost they are a waste as well.

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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It was easy to find a book and very quickly to check out

Date of experience: November 17, 2022
Missouri
1 review
0 helpful votes
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I enjoy finding books on here!
November 17, 2022

I enjoy finding books on here! Great prices for new and used books!

Date of experience: November 17, 2022
Illinois
1 review
0 helpful votes
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Found exactly what I wanted with ease, and quick purchase and check out.

Date of experience: November 17, 2022
South Carolina
1 review
0 helpful votes
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Quick and easy
November 17, 2022

Quick and easy. May return to update feedback if shipping and receiving are any different.

Date of experience: November 17, 2022
Washington
1 review
0 helpful votes
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Love being able to find old books from my childhood!

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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I love the huge variety available & it's so easy to...
November 16, 2022
Updated review

I love the huge variety available & it's so easy to navigate the website.

Date of experience: November 16, 2022

I was happy to find several options for the book I...
October 17, 2022
Previous review

I was happy to find several options for the book I was looking for.

Date of experience: October 17, 2022