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AlibrisReviews 102,664

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
811
value
9,114
shipping
9,104
quality
9,098
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
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Found the book I want, but I'm just slightly dismayed that international shipping costs 10x the actual book price.

Date of experience: December 2, 2022
Louisiana
1 review
0 helpful votes
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Great book availability, I found books I was having trouble finding elsewhere!

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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The listing had said shipping would be $2.99, when...
December 1, 2022
Updated review

The listing had said shipping would be $2.99, when I got to checkout it turned out to be $4.42. $2.99 being the cost of each additional item added to order. The listing gave no mention of this. Hence why I gave 4 stars and not 5 stars to rate this experience.

Date of experience: December 1, 2022

I found a couple CD's I had been looking for a while...
April 29, 2021
Previous review

I found a couple CD's I had been looking for a while for at a decent price. Yay for Alibris!

Date of experience: April 29, 2021
Colorado
14 reviews
23 helpful votes
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I signed up for a $5.00 off coupon for my first purchase when signing up for your news letter. The initial offer didn't state that there was a $50.00 minimum purchase. I bounced around the website, which was not easy to navigate to try and enter the coupon code. Then I went back to the email and it said in smaller print that the $50.00 minimum was required. I wouldn't have bothered and wasted my time if the offer was clear. Either fix the problem or don't waste more time.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Connecticut
1 review
0 helpful votes
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The computer interface is good
December 1, 2022

The computer interface is good. Will wait to see how well the sellers and shipping goes...

Date of experience: December 1, 2022
Alabama
1 review
0 helpful votes
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Thanks for having this book at a reasonable price from an author I've just discovered!

Date of experience: December 1, 2022
Illinois
2 reviews
0 helpful votes
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Appreciate the prices and so far, the delivery of items in condition promised.

Date of experience: December 1, 2022
Iowa
1 review
0 helpful votes
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Pls include expected delivery dates on product and/or checkout pages

Date of experience: December 1, 2022
Oklahoma
1 review
0 helpful votes
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Was satisfied and glad to see how long before delivery
December 1, 2022
Updated review

Was satisfied and glad to see how long before delivery

Date of experience: December 1, 2022

Will wait to see how delivery goes
October 17, 2021
Previous review

Will wait to see how delivery goes. Shopping so far has been good

Date of experience: October 17, 2021
Florida
1 review
0 helpful votes
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I was able to find just what I needed, at a very good...
December 1, 2022
Updated review

I was able to find just what I needed, at a very good price!

Date of experience: December 1, 2022

To see if alibris.com could beat the price of amazon...
September 4, 2022
Previous review

To see if alibris.com could beat the price of amazon or eBay on this item!

Date of experience: September 4, 2022

Very good shopping experience, found exactly what I...
October 30, 2021
Previous review

Very good shopping experience, found exactly what I was looking for!

Date of experience: October 30, 2021

Found what I was looking for at a better price!
September 18, 2021
Previous review

Found what I was looking for at a better price!

Date of experience: September 18, 2021

Everything was great!
February 14, 2021
Previous review

Everything was great!

Date of experience: February 14, 2021
Michigan
1 review
0 helpful votes
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Found what I needed quickly, great price even with shipping. In and out in five minutes! Thanks!

Date of experience: December 1, 2022
Ohio
2 reviews
0 helpful votes
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Would have wanted a better detailed description of the included books. Shipping costs were high.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
Follow Cheryl Z.
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I wanted to change quantity and was unable to. I also had coupon to use and did not see where I could input info

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Florida
1 review
0 helpful votes
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It was quick and easy to locate the video I was looking for through Google on your site and to then purchase it via your site.

Date of experience: December 1, 2022
Colorado
1 review
0 helpful votes
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Good
December 1, 2022
Updated review

Good. Good prices for the books, considering what Amazon charges!

Date of experience: December 1, 2022

The price for the book I wanted is reasonable, when...
November 23, 2022
Previous review

The price for the book I wanted is reasonable, when compared with those from other websites. I wish shipping wasn't so expensive, though!

Date of experience: November 23, 2022
California
1 review
0 helpful votes
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I easily found the book I wanted, and I had no problem placing my order.

Date of experience: December 1, 2022
Oklahoma
1 review
0 helpful votes
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I love shopping here!
December 1, 2022

I love shopping here! The only problem I have is that I wish I could limit by a prince range when searching for a book. I would love to look at all of the art books, but only show those that are less than $5, for example.

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
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One of my items was cancelled, but there was a replacement, it was just $6 more than the original

Date of experience: December 1, 2022

Optimized cart is incredible
November 29, 2022
Previous review

Optimized cart is incredible

Date of experience: November 29, 2022
Illinois
1 review
0 helpful votes
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Satisfied, just wish if I buy 2 identical items from the same seller, that shipping would be combined

Date of experience: December 1, 2022
Nevada
1 review
0 helpful votes
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Great selection of books, but shipping is surprisingly costly.

Date of experience: November 30, 2022