Sitejabber Website Reviews and Complaints
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AlibrisReviews 101,987

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
799
value
8,835
shipping
8,825
quality
8,819
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Found what I wanted, it's been a long time since I've ordered from you, probably over fifteen years, shipping prices sure have gone up

Date of experience: November 21, 2022
South Dakota
1 review
0 helpful votes
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I found what my wife wanted on your website, for only a small amount of money!

Date of experience: November 21, 2022
California
1 review
0 helpful votes
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Great job, quick and efficient and easy to navigate

Date of experience: November 21, 2022
Texas
1 review
0 helpful votes
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In today's world, trust is an issue
November 21, 2022

In today's world, trust is an issue. I have used Alibris from time to time for many years. To date, you have not disappointed me.

Date of experience: November 21, 2022
Georgia
1 review
0 helpful votes
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I love shopping here due to the ease of purchasing...
November 21, 2022
Updated review

I love shopping here due to the ease of purchasing but the great selection.

Date of experience: November 21, 2022

Long time customer and just love this website
November 26, 2021
Previous review

Long time customer and just love this website. Just excellent.

Date of experience: November 26, 2021

I love coming to Alibris
April 21, 2021
Previous review

I love coming to Alibris. Great website and a pleasant experience.

Date of experience: April 21, 2021
Nevada
3 reviews
0 helpful votes
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I always find what I'm looking for
November 21, 2022

I always find what I'm looking for. The prices are excellent, the books are as described and they ship quickly.

Date of experience: November 21, 2022
North Carolina
1 review
0 helpful votes
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Wish you offered expedited (or next day) shipping.

Date of experience: November 21, 2022
North Carolina
1 review
0 helpful votes
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I love your selections and the reliability of all your...
November 21, 2022
Updated review

I love your selections and the reliability of all your literary partners. Thank you.

Date of experience: November 21, 2022

Great website, great search experience
December 12, 2021
Previous review

Great website, great search experience. Thank you!

Date of experience: December 12, 2021
California
1 review
0 helpful votes
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Ugh!
December 21, 2022

Ugh! Is this really just Amazon under a Different name? The same Amazon that has gutted every Main Street in everyone's home town, so that people are left without a thriving personal warm community? I went here to avoid Amazon, only to find under the guise of a sheep- truly beastly!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2022
New York
1 review
0 helpful votes
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Love alibris
November 21, 2022

Love alibris. Far and above the best website for used books.

Date of experience: November 21, 2022
Connecticut
1 review
0 helpful votes
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The website for this item was confusing
December 21, 2022

The website for this item was confusing. Plus when i finally got to the right one, I had to make sure my middle initial appeared on my credit card info and this posed a problem. The form obscured the top half of all the letters, rendering the info illegible to me, but apparently not to you since when I reviewed the billing address it was all correct. Phew. It took awhile!

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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Hopefully the books will arrive in good condition!

Date of experience: November 21, 2022
New York
1 review
0 helpful votes
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I have almost never not found the book I was looking for. The shipping and delivery process is easy and reliable. I love books and I love Alibris!

Date of experience: November 21, 2022
Connecticut
1 review
0 helpful votes
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Easy site to use
November 21, 2022

Easy site to use. Would like to see a billing address and a separate shipping address for situations like sending gifts.

Date of experience: November 21, 2022
Missouri
1 review
0 helpful votes
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I appreciate the price you offered this cookbook for!

Date of experience: November 20, 2022
California
1 review
0 helpful votes
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Hopefully this book works be of interest to my husband

Date of experience: November 20, 2022
Washington
1 review
0 helpful votes
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Quick, easy and affordable
November 20, 2022

Quick, easy and affordable. Wish I could consolidate items and save on shipping but, oh well...

Date of experience: November 20, 2022
California
1 review
0 helpful votes
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Thanks for making available a treasure I thought I "would never find"

Date of experience: November 20, 2022
Minnesota
1 review
0 helpful votes
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So far so good, Hopefully book will be delivered without delay.

Date of experience: November 20, 2022
Michigan
1 review
0 helpful votes
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Easy to find the book I wanted, and checkout process...
November 20, 2022
Updated review

Easy to find the book I wanted, and checkout process was straightforward.

Date of experience: November 20, 2022

Found the book I wanted right away, and checkout was easy.

Date of experience: May 30, 2022