We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I spent way to much time trying to fix the incorrect address which was not incorrect. Used PayPal which is same address as the credit card.
I was unable to checkout with a credit card I use everyday. I took the address information off my statement and it still claims the card does not have the correct address. Never had a problem with card on other websites.
Your ordering is comparatively easy in comparison to others.
Vendors need to take out listings of items they already sold right away.
The choices of prices and new and used items are incredible.
Quick, easy, and thrifty.
Since I haven't previously used your service, my recommendation to use your service can only be a 5, higher dependent upon how quickly I receive the book and in what condition.
I wanted to buy several of the same book but I had to start all over each time
I am happy to get my hands on Bob James 2 album at a good price for this CD I'm very happy was looking for this cd to put in my cd collection it's a classic.
Found a copy of an obscure English sea shanty CD set. What are the odds?
Very easy. You can find stuff that nobody else has. Cheaper than Kindle!
Better selection for individual items than Amazon. Shipping has always been too expensive, but at least it is faster lately.
I always enjoy shopping with you and feel so lucky that you have all the books I need.
Found the book I was looking for at a great price!
Great prices for some hard to find books. My husband will be thrilled!
Order cancelled by shipper and i cannot reply discount code summer10 o replacement (which is more expensive)
Until I had to type this quick message, it was pretty good. I am not keen on being coerced into typing quick messages after I have already cooperated with the website and assigned a star rating to their question about overall shopping experience. I don't know about you, comrade reader, but I think this is excessive and pointless, as no one reads it.
Found what I was looking for right away. Alibris has exactly the edition I wanted and at a good price
Shipping costs are too high! I have to spend too much money to qualify for a coupon.
First time here. I am excited to receive my book. Great price too.
Placing my order was simple. I hope shipping and delivery goes as well.
Shipping is too expensive. Needs to be less when ordering from same seller.
Having shopped here before, it was comfortable to know that service is very good.
Easy to find and navigate site. Wished the THANKS code for setting up an account would have provided some discount no matter what I purchased, but, still okay.
I felt like you provided a good idea of the books I am ordering
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.