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AlibrisReviews 101,755

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,734
shipping
8,724
quality
8,718
This company responds to reviews on average within 1 day
Georgia
1 review
0 helpful votes
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I spent way to much time trying to fix the incorrect...
January 6, 2023
Updated review

I spent way to much time trying to fix the incorrect address which was not incorrect. Used PayPal which is same address as the credit card.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2022

I was unable to checkout with a credit card I use everyday. I took the address information off my statement and it still claims the card does not have the correct address. Never had a problem with card on other websites.

Date of experience: May 27, 2022
Ohio
1 review
0 helpful votes
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Your ordering is comparatively easy in comparison to others.

Date of experience: December 7, 2022
Puerto Rico
1 review
0 helpful votes
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Vendors need to take out listings of items they already sold right away.

Date of experience: December 7, 2022

The choices of prices and new and used items are incredible
November 17, 2022
Previous review

The choices of prices and new and used items are incredible.

Date of experience: November 17, 2022
Missouri
1 review
0 helpful votes
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Quick, easy, and thrifty
December 7, 2022

Quick, easy, and thrifty.
Since I haven't previously used your service, my recommendation to use your service can only be a 5, higher dependent upon how quickly I receive the book and in what condition.

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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I wanted to buy several of the same book but I had to start all over each time

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2022
New York
1 review
0 helpful votes
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I am happy to get my hands on Bob James 2 album at a good price for this CD I'm very happy was looking for this cd to put in my cd collection it's a classic.

Date of experience: December 7, 2022
Maryland
1 review
0 helpful votes
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Found a copy of an obscure English sea shanty CD set
December 7, 2022
Updated review

Found a copy of an obscure English sea shanty CD set. What are the odds?

Date of experience: December 7, 2022

Relatively trouble-free
January 14, 2022
Previous review

Relatively trouble-free

Date of experience: January 14, 2022

Ordering is easy
December 14, 2021
Previous review

Ordering is easy.

Date of experience: December 14, 2021

Very easy
September 10, 2021
Previous review

Very easy. You can find stuff that nobody else has. Cheaper than Kindle!

Date of experience: September 10, 2021

Better selection for individual items than Amazon
April 4, 2021
Previous review

Better selection for individual items than Amazon. Shipping has always been too expensive, but at least it is faster lately.

Date of experience: April 4, 2021
Tennessee
1 review
0 helpful votes
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I always enjoy shopping with you and feel so lucky that you have all the books I need.

Date of experience: December 7, 2022
New York
1 review
0 helpful votes
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Found the book I was looking for at a great price!

Date of experience: December 7, 2022
Arizona
1 review
0 helpful votes
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Great prices for some hard to find books. My husband will be thrilled!

Date of experience: December 6, 2022
Michigan
1 review
0 helpful votes
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Order cancelled by shipper and i cannot reply discount...
January 5, 2023
Updated review

Order cancelled by shipper and i cannot reply discount code summer10 o replacement (which is more expensive)

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2022

Alibris is customer friendly
December 3, 2022
Previous review

Alibris is customer friendly

Date of experience: December 3, 2022
Missouri
1 review
0 helpful votes
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Until I had to type this quick message, it was pretty...
December 6, 2022
Updated review

Until I had to type this quick message, it was pretty good. I am not keen on being coerced into typing quick messages after I have already cooperated with the website and assigned a star rating to their question about overall shopping experience. I don't know about you, comrade reader, but I think this is excessive and pointless, as no one reads it.

Date of experience: December 6, 2022

Easy and concise web experience
July 4, 2022
Previous review

Easy and concise web experience.

Date of experience: July 4, 2022
North Carolina
1 review
0 helpful votes
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Found what I was looking for right away. Alibris has exactly the edition I wanted and at a good price

Date of experience: December 6, 2022
Washington
1 review
0 helpful votes
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Shipping costs are too high!
January 5, 2023

Shipping costs are too high! I have to spend too much money to qualify for a coupon.

Date of experience: December 6, 2022
Delaware
1 review
0 helpful votes
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First time here
December 6, 2022

First time here. I am excited to receive my book. Great price too.

Date of experience: December 6, 2022
Massachusetts
1 review
0 helpful votes
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Placing my order was simple
December 6, 2022

Placing my order was simple. I hope shipping and delivery goes as well.

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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Shipping is too expensive
January 5, 2023
Updated review

Shipping is too expensive. Needs to be less when ordering from same seller.

Date of experience: December 6, 2022

Easy to order
December 9, 2021
Previous review

Easy to order

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Having shopped here before, it was comfortable to know that service is very good.

Date of experience: December 6, 2022
New York
1 review
0 helpful votes
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Easy to find and navigate site
December 6, 2022

Easy to find and navigate site. Wished the THANKS code for setting up an account would have provided some discount no matter what I purchased, but, still okay.

Date of experience: December 6, 2022
Oregon
1 review
0 helpful votes
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I felt like you provided a good idea of the books I am ordering

Date of experience: December 6, 2022