We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I was so excited to find your book store, I have spent over an hour trying to find The Last Embrace. Look forward to receiving it.
I placed an order where upon I realized there was another book I wanted to order. I tried to call Alibris before I made the second purchase but noticed that the phone option under Contact Information was automated.
Because I needed to speak to a with-it person in order to have both books shipped together (saving on postage costs and material), I felt and still feel frustrated and disappointed. I went ahead and ordered the second book minutes after purchasing the first and payed another $4.50 give or take for shipping.
As I said, I feel a little cranky because I couldn't get this taken care of more early. That's why I put two stars. I will say that the book I ordered in the past from you have been impressively packaged to protect the book in the mail and the copies of the book are better than advertised. It's why I am ordering more from you. Even though I feel cranky at the moment.
Happy Holidays!
I love this website. Always find what i am looking for
I love Alibris. You can find any book yuo are looking for. Thank you so much
Great shopping experience. Wide variety of books to choose from. Thank you
Selections restricted, choices not always to my reading preferences.
This website is so user friendly and a pleasure to use.
It took me going in and out several times and redoing credit card number, over and over as it would not accept my change of billing address. I finally had to go out a couple of times and come back in to the site, to get it to accept that my billing address was different than the shipping address.
It was fast and easy and the variety of options /choices is the only thing that slows me down
It was quick and easy finding what I was looking for on here
I have always been able to find the books I have been looking for if it is available on here, Prices are competitive and I get what I have ordered in a timely manner
Easy to find what I was looking for and order the books
Is easy to find what I am looking for and make a choice when the product I am looking for is available/
Previous copy of this same book was received in "poor" condition - not "Good". Very disappointed & unimpressed. I'll give this company one more chance!
I've always found what I was looking for. So glad for the various options of the same book. I can always find it cheaper! Prefer this over Amazon any day!
Alibris is always the best for book purchases! Thank Paul Klingenstein Harvard class of 1976 or so for investing in it! Tell him I said hi!
Rich Gula
Website searches were a little hard to use, but shipping times are good.
Easy to find what I was looking for, clear seller ratings, and checkout was easy.
You have provided me great service for many years and Happy Holidays :)
Easy to shop, multiple stores, easy to pay. An all around win for small businesses!
Found what I was looking for and at a great price.
This is wonderful to find a handful of books I've loved to send to my father in a matter of minutes for a very fair price.
Always pleased with your ample source of books and variety. You are my go to source for books.
Easy to use and a trustworthy place to do business.
Clear information about format and condition are readily available.
Easy to search for & complete orders. Database of items well organized by cost and quality.
Quick, easy and at a reasonable price. My original purchase of this item was from a website that canceled my order without ever notifying me. I am more confident in alibris.com!
Waiting for the books, love the selection and the prices!
I'm very impressed by large selection of books for all ages.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.