We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Found a few movies that were new to me. Ones I never would have searched for
On my own.
I appreciate that it's easy to navigate the entire process of choosing and ordering. Clear and simple.
Have ordered before. Books always fit description. Easy to navigate site.
Easy to navigate site, descriptions accurate, receiving time good, books packaged sufficiently
So confused about costs and shipping. I received a coupon recently but can't find it. Why can't you just apply it? Last time I ordered, it took an exceedingly long time for them to arrive. Please monitor my order to see that it is processed and filled promptly.
Great selection and access to hard-to-find books. Aiding me in research requiring specific historical records and information.
Easy choice of seller, also in the Pacific Northwest.
I like getting books for cheaper even when they're used.
It was easy to find the book I was looking for, and it was at a good price with reasonably priced, fairly fast shipping.
Wonderful shopping experience and I love supporting an indie book company.
Easy shopping for different books than I started with!
Came for 1 and bought 3:-)
Horrible computer glitches on your site. Constant freezing of screen. Very poor website maintenance today.
Good experience! Books are just gone so fast. I don't get a chance to buy the one I chose sometimes because it becomes no longer available.
Fine
At least 10 characters are needed.
Nothing wrong. Basic online shopping
Easy to use, Found the book I wanted easily. Easy to use site.
Best site ever :) super low prices and good quality.
I tried to use the coupon code for $5 sent by text but it never subtracted the coupon. Fortunately I used the Cart Organizer which actually saved me $5.41
Other sites may have the same price points, but the shipping speed and clean UI can't be beat for me.
This is my first time using Alibris for books and locating the book was easy and check out was quick and easy.
Simple, easy way to purchase books. Used books so far have been in better description than described. Thanks!
Ordering is fine.
I think the shipping is too slow and too expensive.
I love everything except I would like combined shipping when buying multiple books from the same seller.
You always have hard to find math and science books.
Easy to find and place my order for the type of book wanted.
Good service and I usually find a book right away that I can read and learn from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.