We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I'm in a book club and hope that I get this book before the club meets. Thank you,
It was easy and the price right.
Glad to see that you consolidate for me to save on shipping. Book prices are great. Shipping prices are high.
First time I typed in password it was rejected. Tried it again and it worked.
A bit confusing, but I believe so far so good. Hope to be a regular customer with Alibris.
Good. Wish some of my information didn't have to be typed in each time.
Quick, easy, love that Alibris is independent and not Amazon, etc.
I love Alibris. I tell everyone about the site because of the unbeatable prices
Your website makes shopping incredibly simple: the items items are to locate; and I was able to select the one that best suits my needs (condition, price). The check-out process was equally simple.
Every item from every vendor I've ordered from has arrived promptly; were well-packed; and were just as as the vendor described in the online catalogue.
Shipping needs to be seen before getting to check out.
I wish shipping showed up before you get to check out.
So easy! (And my Capital One card will autmatically use my cash back points through PayPal when I pay.) I can't wait to read this book.
Very good shopping easy and explained well about condition of items
I really appreciate the ability to easily go to my cart and see the arrival estimate and the ability to easily remove an item from my cart if needed.
Always find what I want although can't always afford what I want!
Truck icon did not indicate only some books available had free shipping! It looked as though the title, from whatever source, would have free shipping.
Once the confusion on my part was sorted out, fast and easy.
Always great! So many search features make it easy to find almost anything.
Alibris is very easy to use, with very specific search options that make finding what you're after even easier.
I regret that my $20 coupon expired 4 days ago. I would have bought more books!
Very slow and expensive and not good condition books
Second time I have bought book from Alibris. First purchase was fulfilled just as expected.
It was a run around to change my shipping address. I almost gave up and did not order the book.
Love that everything I wanted I found and at a great price... Now just waiting to see if what I bought lives up to the quality as advertised...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.