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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Updating password and account information was cumbersome and confusing.
Had trouble at first changing the billing address but you guys fixed it. Thank you.
I love Alibris' selection and pricing. I often have trouble accessing the site, however.
I love Alibris, always have. Searches quickly executed, options numerable and well described. Selection wonderful. Thank you! Victoria deMara
You had a hard to find book that I have been searching for.
Found what I was looking for and more. Check out was easy and quick.
Shipping costs can be misleading (something labeled as "qualifies for free shipping" but that is not explained
It would be nice to see the shipping cost displayed
Wonderful to get hard-to-find books at fair prices. So easy to use your site.
Love Alibris! You always have what I want, at a reasonable price.
I'm new to alibris, but it was very easy to complete my order. Thank you.
I got a message sayin g "Weekend Sale: Save $20" "Free Shipping"... but
The coupon (January?) and the shipping were NOT taken off my bill.
Can you fix this? I feel scammed...
Karen
*******@indiana.edu
Registering for new guests who aren't really new guests (had bought something before) is sort of cumbersome...
Always easy to find books and order different options..
You should not make people spend $45 just to use a little coupon! I am a first time user - was expecting to use my 10 percent off or the $5 off either one would have been a nice gesture! Of course I was not told this until I was close to finalizing my purchase. Hmmm.
Because my order was only.87 cents over $75.00, the $10 off coupon would not take. If this is how your company works, I will have to think twice before ordering from alibris again.
I shop on used book sites often and always find what I want on this website.
From finding the book - through purchasing, it was a very quick and efficient process. Thanks!
Alibris is one of my best sources for finding books, both new and used.
Alibris has been one of my favorite sources in buying books
I have always appreciated Alibris service and the offerings.
Super easy to use this website. Love the book and music selections.
I created an account, but never was able to sign in.
Easy to find items, difficult to determine shipping to get best value
Easy to find what I am looking for but a little difficult to compare products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members