We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I love buying books on Alibris. So many good choices and good prices!
I read this excellent but short novels in about 2 days each so I'm glad to find used copies! Thank you. Julie
Glad to find this gift for my husband
Nice to find books, especially the low price used ones.
You had the book I wanted and the order process was fast and easy.
Had difficulty finding the series number I sought; otherwise, fine.
Very accessible, with good descriptions of products by dealers.
Two books from the '90s appear immediately with very low prices.
The front page says save $15 this weekend--that never surfaces again. Then I can sign up for $5 off my order--where do I get that? Managing all these bookstores must be a nightmare--don't complicate things further by having customer offers that disappear once s/he begins ordering.
Wanted book found quickly at a great price and ordering was easy.
Finding particularly wanted books or DVD's at Alibris often at very affordable prices is a continuing enjoyment.
New customer, received a book today, not as described, processed a return, return was easy, will avoid this seller.
Trying to enter a different billing address and shipping address was cumbersome...perhaps it could be easier? Or did i miss something?
I am a long-time fan and have bought tons of books on your site; it is one of my favorites.
What I found was excellent! Selection was limited.
Good search process but could not go back to order another book once I got to check out page. Had to reopen application in another window
I've tried browsing three other sites today and my selections weren't in their inventory. I found too many titles I want in this site! I will return!
After your system recommended a chipper option, you cancel my order. Obviously, the system was wrong. I had to reorder. I'm little disappointed.
Simple and smoothly shopping experience
All the books I've purchased arrive in a timely fashion in fine condition. Thanks for all.
All satisfaction is high. Great service. Great selection.
When I signed in, my cart emptied and I could not recall the 3rd title I had selected. I also found I was unable to easily moved back from the cart to continue shopping.
You guys are the best! Best service, best prices, hard to find books. Love you!
Its easy to do and get books i want cheaper then anywhere else
Simple & easy.
I would not have purchased without. PayPal
Very easy registration and great way to find comparable books and compare prices!
Simple straight forward sight to find and order used books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.