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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Entering shipping and billing addresses took 3 attempts.
I'd like cheaper or free shipping, even if it's slow.
I have been using your service for almost 20 years for college resource books, for ministry resources, for bible study companion books, - some books being pretty obscure, and have never, not once, had a problem. I am happy to give a good review and recommend your service to others.
Go under the Peace
Char Anderson
It was fast and just what I needed, I lost this book and have the quilt ready to finish and so you saved me. Thank you very much. I know I will find the book I had right after I receive the new one
Alibis is my go to place for finding reading material no one else seems to have,
Wish I could Have got the discount- maybe cuz I had A previous account. But shipping is a lot. Hope the book is big. But on a positive note- this was the only place I could Find this book, cheap, and in stock besides a kindle book. And I'd rather have the actual book. So thank you much
Had account. Forgot password. Way too much effort to reset
You almost lost the sale
Had limited time but was forced to sign in. Resetting password used more time. Would have ben quicker and almost same price to shop Amazon which I was trying not to for this book.
Surprisingly, no option for expedited shipment was presented.
The shipping charges changed dramatically just before I finalised the order.
Found the item I was looking for. Not that common.
I love Alibris! Reliable, speedy, and a great selection.
Alittle difficulty this time… and it kept changing my address for shipping to a former order… hopefully everything is coming to Germantown TN
Straight forward. Easy. Reasonable prices and shipping.
So quick and easy to find what I needed, and the price was right.
Alibris is quick, easy, and has great prices!
Alibris has what I want at a great price!
Great website - easy to find what you are looking for
Easy. I was given several choices in varying price ranges. Able to make my selection and process it with minimal effort.
Always have my book and perfect price. The books arrive soon, well packaged. Love this Alibris
EASY! As always, found what I wanted at the price I wanted. Well done. See you soon.
FOUND just what I wanted in the best format. Easy to shop and order then pay.
I come to you first.
I FOUND WHAT I WANTED AT A GREAT PRICE, A FEW CLICKS AND FINISHED! EASY. THANK YOU.
You always have the best deals and good quality books — you are my #1 go-to for books to own.
Found what I needed, slightly used at a much better price than Amazon!
Love your used books, most are in good shape and save money!
Great deals on used books that are in good condition
The necessary info all seemed to be there. I'll know more after the books arrived
It was good. I'd like to know the shipping cost before choosing thge book.
Effortless searching, shopping & checkout.
Truly best of breed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.