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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I didn't like the fact that your system did not allow me to opt out of saving my personal information and credit card details. (Your system required me to "save and continue.") I'm very cautious about leaving my personal and credit card information on unknown systems, primarily when I was only making a one-time purchase.
I ordered 2 books so far, both were significantly less expensive than all other sights and so far 1 showed up in blazing fast delivery time. Just ordered the second but am expecting the same
Can always find the books I am looking for at Alibris.
Quick painless entry
Stoked to find this price point.
Easy to use, found book quickly, price was right. Works for me.
The site layout could be better improve, but it's simple enough
Fantastic, found the 5 books I wanted all at Hippo in less than 5 minutes.
Delighted to find what I was looking for and at an excellent price. I will be back.
Super easy and gives a lot of info about the books which is helpful when looking for specific copies/editions.
Good = Main problem is that I could not find a button to click on to update my phone # to *******609 cell # My home phone is no longer in service. It would be best if you could allow that option to update phone numbers. Thanks!
HAD TROUBLE WITH MY EMAIL / INTERNET TO GET $5. COUPON, BUT OTHERWISE OKAY! Maybe coupon will show up tomorrow.
The site advertises free shipping for orders over $35 which is not the case. Don't waste your time selecting book unless you plan on paying shipping.
I easily found what I wished to find, and the checkout process was quick and easy!
Very well organized site; easy to dig into and find something.
Delayed by log in, the book I wanted was no longer available. Had to buy a more expensive copy, in not as good condition.
Books were listed cheaper and as soon as I signed in, they all increased in price.
I like the suggestion to swap and save at checkout.
Suitably considerate of customers who don't want even more commercial messaging.
The shopping is fine; getting to the website through your AI check for bots is annoying. I would understand your need to put would-be customers through finding boats or buses not once but twice if abebooks, wob, or discover books also needed to do this.
I'm glad of the coupon offer, but didn't realize that shipping would be so much.
Will be able to answer this better once I receive products and see if their condition matches with the online descriptions...
It's easy to find what I'm looking for including specific titles.
Simple, quick, great price, bought the exact book I need.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members