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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
It's easy to find what I'm looking for including specific titles.
Simple, quick, great price, bought the exact book I need.
A quick and easy way to obtain an out of print book.
Slower than I wanted. May not have been your fault. This is a gift from me, the card holder, to my Dad's address to his caregiver.
Very well but too much require I'm very busy man. Thank you
Loving the cart optimizer -- I was trying to do that by hand and missing that I could get all my books from one place most of the time.
Found what I need - thank you.
Checkout process could be simpler - default enters State, but then it shows as an error!
Not that eZ. I don't want to subscribe yet the site keeps trying to subscribe me
Quick, simple, and had just what I was looking for at a great price.
A good experience overall. Cheap, reliable, and easy to navigate. One thing that would improve it would be to be able to see/know estimated shipping costs before going to the checkout.
So far, getting the order in has been stress-free, and without any problems. I am very impressed thus far.
Quick and easy to find the title I'm looking for, and to select the quality/cost in my price range. Thanks Alibris!
WE love Alibris! Just found out you carry sheet music books - game changer! Thank you!
The book was available, cost fair, and easy to buy
Rare book in the States, great that you had it available. Thanks so much.
The shipping gets confusing with the books going into "MY CART" and then they disappear. Obviously, it's because someone else paid for it first. So, I don't really have a huge issue with this site, but, if this is one of those things where shipping takes 6 weeks, I probably won't use Alibris again.
Saves me money. Products are very good with lots of choices.
The price is right. The process is seamless and simple and pain-free. Thanks!
Easy to search and purchase; need better filter options
Alibris is the best for selection, price and service. If you can't find it at your local bookstore forget the evil empire and
Try Alibris!
Alibris is the best, but why isn't there an app?
Requested book not found so put in a search request and less than 24 hours later my requested book was found. Yay!
Great place to shop for used and new books. Good deals!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.