We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
You charge more in shipping & tax than most of the movies cost. Might want to work on this?
The only problem is the fact that it costs more to ship than your actual purchase. This needs improvement.
Make it easier to find box sets of series.
My only problem is I often put a list of books in my cart, then when I sign into my account the cart is empty and I have to search again.
Good search features and selections of used books.
Terrible time logging in -- had to shut down computer, reset password, and by then, the original copy of the book I wanted was gone...
Easy to use website. Had the book that I wanted. Great price
Although I have not ordered books recently, I have used Alibris for buying my books for, gosh, 10-14 years, not sure how long. This is the site I go to first. They, I'd say, have just about every book i am interested in buying. Thank you Alibris! I think you rock.
I have purchased used books from Alibris for years. It's always been easy and 99% of the time they have what I want.
I have been ordering books from Alibris for years. When I am looking to purchase a book this is my go-to site.
It has been a while since I have ordered books but find this site very easy to do so.
I put a book in my Alibris shopping cart, then went searching on the site for two other books. 15-20 minutes later I returned to my cart to check out and my cart was empty. The Alibris website had removed the book from my cart. I had to go back through the site to find the same used book again, which was in fact still available.
Let's see how long it takes to get it. Then I'll write a review.
First time shopper and have had a great experience.
Everything is great except trying to search tor the free-shipping truck. I type in the field that says search for free shipping, and it brings up everything. I go into an item and filter on free shipping and no items avaiable. Takes forever with no results - I would like to select "free shipping" and have it hold when I search.
Easy to use site.
I hope it gets to where I had it sent.
My go to place for hard-to-find books. Including my own.
Outstanding website and service. I love it!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.