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AlibrisReviews 101,650

4.7

From the business

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
789
value
8,683
shipping
8,673
quality
8,667
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Items are easier to find and prices are often cheaper than other sites I've shopped at.

Date of experience: March 7, 2023
Massachusetts
1 review
0 helpful votes
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Almost always find the books in the editions and conditions I want

Date of experience: March 7, 2023
Indiana
1 review
0 helpful votes
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You charge more in shipping & tax than most of the...
March 7, 2023
Updated review

You charge more in shipping & tax than most of the movies cost. Might want to work on this?

Date of experience: March 7, 2023

The only problem is the fact that it costs more to...
January 18, 2022
Previous review

The only problem is the fact that it costs more to ship than your actual purchase. This needs improvement.

Date of experience: December 19, 2021

Make it easier to find box sets of series
April 24, 2021
Previous review

Make it easier to find box sets of series.

Date of experience: April 24, 2021
Colorado
1 review
0 helpful votes
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My only problem is I often put a list of books in my cart, then when I sign into my account the cart is empty and I have to search again.

Date of experience: March 7, 2023

Good search features and selections of used books
January 3, 2023
Previous review

Good search features and selections of used books.

Date of experience: January 3, 2023
Missouri
1 review
0 helpful votes
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Terrible time logging in
April 6, 2023

Terrible time logging in -- had to shut down computer, reset password, and by then, the original copy of the book I wanted was gone...

Date of experience: March 7, 2023
New York
1 review
0 helpful votes
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Great experience, never had an issue with Alibris, Usually find what I'm looking
For. Shipping is fairly quick. Books arrive in good condition.

Date of experience: March 7, 2023
Florida
1 review
0 helpful votes
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Great prices, easy to navigate site, good information about the book condition

Date of experience: March 7, 2023
Kentucky
1 review
0 helpful votes
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Easy to use website
March 7, 2023

Easy to use website. Had the book that I wanted. Great price

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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Although I have not ordered books recently, I have...
March 7, 2023
Updated review

Although I have not ordered books recently, I have used Alibris for buying my books for, gosh, 10-14 years, not sure how long. This is the site I go to first. They, I'd say, have just about every book i am interested in buying. Thank you Alibris! I think you rock.

Date of experience: March 7, 2023

I have purchased used books from Alibris for years
March 26, 2022
Previous review

I have purchased used books from Alibris for years. It's always been easy and 99% of the time they have what I want.

Date of experience: March 26, 2022

I have been ordering books from Alibris for years
January 1, 2022
Previous review

I have been ordering books from Alibris for years. When I am looking to purchase a book this is my go-to site.

Date of experience: January 1, 2022

It has been a while since I have ordered books but...
December 2, 2021
Previous review

It has been a while since I have ordered books but find this site very easy to do so.

Date of experience: December 2, 2021
New York
1 review
0 helpful votes
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I put a book in my Alibris shopping cart, then went searching on the site for two other books. 15-20 minutes later I returned to my cart to check out and my cart was empty. The Alibris website had removed the book from my cart. I had to go back through the site to find the same used book again, which was in fact still available.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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It would be nice to be able to compare shipping costs when shopping for books, and to be able to search by free shipping

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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Let's see how long it takes to get it. Then I'll write a review.

Date of experience: March 7, 2023
Pennsylvania
2 reviews
0 helpful votes
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...
March 7, 2023

...

Date of experience: March 7, 2023
Tennessee
1 review
0 helpful votes
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Easy check out and so many books that have been on my list to buy for long time. Found all them here,happy,

Date of experience: March 7, 2023
California
2 reviews
0 helpful votes
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Very quick sale from finding the book l wanted, at the price l wanted to pay, to checkout. Impressive!

Date of experience: March 6, 2023
California
1 review
0 helpful votes
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First time shopper and have had a great experience.

Date of experience: March 6, 2023
Pennsylvania
1 review
0 helpful votes
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Everything is great except trying to search tor the free-shipping truck. I type in the field that says search for free shipping, and it brings up everything. I go into an item and filter on free shipping and no items avaiable. Takes forever with no results - I would like to select "free shipping" and have it hold when I search.

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
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Didn't know this book even existed until 5 minutes ago. Couldn't find it anywhere else but Alibris. Thank you.

Date of experience: March 6, 2023
Connecticut
1 review
0 helpful votes
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Easy to use site
March 6, 2023

Easy to use site.
I hope it gets to where I had it sent.

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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My go to place for hard-to-find books
March 6, 2023
Updated review

My go to place for hard-to-find books. Including my own.

Date of experience: March 6, 2023

Outstanding website and service
February 21, 2022
Previous review

Outstanding website and service. I love it!

Date of experience: February 21, 2022