Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 101,650

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
789
value
8,683
shipping
8,673
quality
8,667
This company responds to reviews on average within 1 day
Pennsylvania
1 review
0 helpful votes
Follow Bruce I.
Unfollow Bruce I.
Send Message
Share Review
Report Review

It seems to be a convenient way to shop--we'll see if the book arrives!

Date of experience: March 6, 2023
California
1 review
0 helpful votes
Follow Denise X.
Unfollow Denise X.
Send Message
Share Review
Report Review

Except you could give a bit more time on your coupons.

Date of experience: March 6, 2023
Virginia
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Send Message
Share Review
Report Review

We always find exactly what we are looking for and...
March 6, 2023
Updated review

We always find exactly what we are looking for and the prices are so very reasonable, even low.

Date of experience: March 6, 2023

So easy to order; great service
February 2, 2023
Previous review

So easy to order; great service

Date of experience: February 2, 2023

Your system is so easy to use
January 7, 2023
Previous review

Your system is so easy to use. Keep up the good work!

Date of experience: January 7, 2023

Great selection, as usual
October 25, 2022
Previous review

Great selection, as usual

Date of experience: October 25, 2022

Love the ease of finding what I am hunting for
August 22, 2022
Previous review

Love the ease of finding what I am hunting for

Date of experience: August 22, 2022

So easy to find what I want, for the price I want
June 17, 2022
Previous review

So easy to find what I want, for the price I want.

Date of experience: June 17, 2022

Always easy and the information provided is useful...
April 26, 2022
Previous review

Always easy and the information provided is useful and interesting, helpful in deciding which to order.

Date of experience: April 26, 2022

Always good with aLibris, the only book ordering site...
March 31, 2022
Previous review

Always good with aLibris, the only book ordering site which I use

Date of experience: March 31, 2022

Great price selection for the exact book I wanted
March 24, 2022
Previous review

Great price selection for the exact book I wanted.

Date of experience: March 24, 2022

Quick and easy, as always
October 11, 2021
Previous review

Quick and easy, as always.

Date of experience: October 11, 2021

Found just what I was looking for
March 16, 2021
Previous review

Found just what I was looking for.

Date of experience: March 16, 2021
New Mexico
1 review
0 helpful votes
Follow liz M.
Unfollow liz M.
Send Message
Share Review
Report Review

Had to put my credit card in twice.
Pls make sure my billing and shipping addrs po box 2554
Ranchos de taos nm *******
Pls remove 535 paseo del pueblo norte addrs thx

Date of experience: March 6, 2023
Michigan
1 review
0 helpful votes
Follow Mark I.
Unfollow Mark I.
Send Message
Share Review
Report Review

Nice site
March 6, 2023

Nice site. Works on my ancient mobile. Awesome prices and easy to read details and sorting of the used vs new results.

Yall're crushing it. Thanks for sending me and having what I need

Date of experience: March 6, 2023
Montana
1 review
0 helpful votes
Follow Anne L.
Unfollow Anne L.
Send Message
Share Review
Report Review

So far, I really like Alibris
March 6, 2023
Updated review

So far, I really like Alibris. I shop here regularly.

Date of experience: March 6, 2023

I was able to find what I wanted and get it shipped...
March 6, 2023
Previous review

I was able to find what I wanted and get it shipped to the correct address

Date of experience: March 6, 2023

Easy to navigate site
January 1, 2023
Previous review

Easy to navigate site

Date of experience: January 1, 2023

I found exactly what I wanted at a lower than expected...
November 19, 2022
Previous review

I found exactly what I wanted at a lower than expected price.

Date of experience: November 19, 2022

Alibris makes shopping easy for me
September 26, 2021
Previous review

Alibris makes shopping easy for me. They usually have what I want and they give all kinds of promos... I was not happy to be charged shipping on each item, but overall the prices are fair and it really didn't dent my pocketbook too much. I look forward to reading the books.

Date of experience: September 26, 2021
California
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Send Message
Share Review
Report Review

Shipping rates are somewhat high but I am easily able to find titles I'm searching for, and I'm not supposed corrupt company like Amazon.

Date of experience: March 6, 2023
Texas
1 review
0 helpful votes
Follow Rebecca E.
Unfollow Rebecca E.
Send Message
Share Review
Report Review

Easy and quick and I am glad I could get this lovely book used.

Date of experience: March 6, 2023
Canada
1 review
0 helpful votes
Follow Joanne S.
Unfollow Joanne S.
Send Message
Share Review
Report Review

I would like to be able to combine orders, order more than one book from the same seller and minimize the shipping costs. If that were possible, I would have bought more books. The website does not seem to let me do that. Otherwise, good shopping experience

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
Follow Caren W.
Unfollow Caren W.
Send Message
Share Review
Report Review

There was a great variety of books available
March 6, 2023
Updated review

There was a great variety of books available. I was able to get a hard cover in very good condition for less than $5.00. Shipping was almost the same amount.

Date of experience: March 6, 2023

There were many choices for new or like new copies
December 9, 2022
Previous review

There were many choices for new or like new copies.

Date of experience: December 9, 2022

I found what I wanted and saved about $10.00 v
March 5, 2022
Previous review

I found what I wanted and saved about $10.00 v. ordering by mail from local store.

Date of experience: March 5, 2022

It provided good choices and was easy to use
July 1, 2021
Previous review

It provided good choices and was easy to use.

Date of experience: July 1, 2021
Oregon
1 review
0 helpful votes
Follow Desireé X.
Unfollow Desireé X.
Send Message
Share Review
Report Review

I appreciate the recommended savings on shipping when a book can be purchased from various book stores at the same price.

Date of experience: March 6, 2023
Oregon
1 review
0 helpful votes
Follow Victor G.
Unfollow Victor G.
Send Message
Share Review
Report Review

As always, Alibris has the book I want at a fair price
March 6, 2023
Updated review

As always, Alibris has the book I want at a fair price.

Date of experience: March 6, 2023

It went smoothly
December 13, 2022
Previous review

It went smoothly

Date of experience: December 13, 2022

Alibris is so easy to use
September 25, 2021
Previous review

Alibris is so easy to use. I find what I want, a couple of key clicks and the transaction is done.

Date of experience: September 25, 2021
Pennsylvania
1 review
0 helpful votes
Follow Zoe M.
Unfollow Zoe M.
Send Message
Share Review
Report Review

The website is horribly set up and there was no where to apply coupons that I got by signing up which made the coupons completely useless and I saved no money.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2023
Ohio
1 review
0 helpful votes
Follow Janet T.
Unfollow Janet T.
Send Message
Share Review
Report Review

Twice, I have found the books I sought which were offered at an affordable price. Upon receiving my books, I found them to be in the very good condition as described on the site. I have shared your website with several friends.

Date of experience: March 6, 2023
Tennessee
1 review
0 helpful votes
Follow Nat Y.
Unfollow Nat Y.
Send Message
Share Review
Report Review

Alibris had great supplies/choices for the books I wanted.

Date of experience: March 6, 2023
Florida
1 review
0 helpful votes
Follow Michele Z.
Unfollow Michele Z.
Send Message
Share Review
Report Review

I always love to shop for my books at Alibris. They have what I want and ship immediately. I love their service.

Date of experience: March 6, 2023
Alaska
1 review
0 helpful votes
Follow Ray L.
Unfollow Ray L.
Send Message
Share Review
Report Review

Trouble with my credit card and shut down of your system wasted lots of my time. I switched to paypal and no problem. Stupid that it rejected my credit card becasue billing address was wrong. There was nothing wrong with it!

Date of experience: March 6, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Send Message
Share Review
Report Review

I was happy to see that I could finally get these books that I needed for my collection. This authors' books are so hard to find. It took me awhile to figure out how to order these books. At first, I could not figure out how to put the code in. And your website kept jumping out of my computer. But over are I figured it out.And I will continue to order from this company

Date of experience: March 5, 2023
GB
1 review
0 helpful votes
Follow Richard N.
Unfollow Richard N.
Send Message
Share Review
Report Review

No fuss shopping
March 5, 2023

No fuss shopping - quick and straightforward, with my details correctly remembered. Unlike another bookseller which defaults me every time to the wrong delivery address.

Date of experience: March 5, 2023
Nevada
1 review
0 helpful votes
Follow Danielle M.
Unfollow Danielle M.
Send Message
Share Review
Report Review

I haven't bought a text book in a long time and this was so easy and affordable!

Date of experience: March 5, 2023