We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Why can't you ship using media postal rates? The price must be first class!
Really satisfied. Good recommendation from book I ordered before at good price.
I am amazed at how many choices there are. Have not been disappointed in any I have received.
Amazed at how many albums of music are available.
Just love this site for books, cd's, everything. Movies,
Good prices easy to maneuver from cds to books, etc.
Site is straightforward and there's lots of variety.
Found what I needed. Easy transaction. If it arrives, in as expected condition, I will be very pleased. Thank you
Lovely experience searching & shopping online for books w/Alibris - i start here 1st when ordering and appreciate the accuracy in isbn/upc coding the offerings are. It it allows me to select by seller too which a like to have a single transaction where Amazon has proved to be inaccurate/ wrong item pictured, seller may or may not have still, and accrues shipping for each item on a transaction. Alibris it is for me, no contest - keep doing all you do and know that it's appreciated in the land of books :)
It's always easy. Like going to the neighborhood bookstore.
I shop here often and it's always a great experience.
Thank you! Easy to find my book and pay for it. Eager to start reading!
Your website anticipates all the options I might look for in a shopping trip. Thank you.
Found the book I wanted immediately! Quick and easy to order.
Quick, easy, well organized, great prices
Great prices, website works well, useful descriptions of condition of books
I had some difficulty with the cart several days ago, but you fixed it. Today, you promised free shipping through tomorrow, but on check out, the shipping charge is still listed. I look forward to seeing it removed.
Love your site! It was a quick and enjoyable experience. Thank you!
This site is so easy to navigate. I was able to lookup a title I was interested in, choose a copy, order and pay in less than three minutes all from the comfort of my own home.
Have to wait and see, as my last order I gave five stars, and it was canceled
Easy and fast! Perfect for an old geezer (like me)
Easy to use, wish there was more detail on used items
Quick and easy but wish there was a faster shipping option
Thought I had to cancel the book so I made the request and it was quickly cancelled. Then, I realized I had to have the book and just placed the order again.
Alibris has what I am looking for 99% of the time and the site is very easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.