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AlibrisReviews 101,597

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
789
value
8,668
shipping
8,658
quality
8,652
This company responds to reviews on average within 1 day
Florida
1 review
0 helpful votes
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I have shopped your site in the past when I needed somewhere I could trust. I haven't been here for a while but still rely on your service & books. Thank you

Date of experience: April 3, 2023
Virginia
1 review
0 helpful votes
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Your site is easier to query than Barnes and Nobles...
April 3, 2023
Updated review

Your site is easier to query than Barnes and Nobles AND I always shop here for the prices! Thanks!

Date of experience: April 3, 2023

I always save money here!
January 9, 2022
Previous review

I always save money here!

Date of experience: January 9, 2022

Fast, reliable
December 12, 2021
Previous review

Fast, reliable. Great selections on many topics.

Date of experience: December 12, 2021

Quick and easy with a good selection
October 1, 2021
Previous review

Quick and easy with a good selection.

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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I wanted to use the PayPal option, but because my credit card on file had expired, I had to enter the info for the new credit card -- all the other times, the system crashed when I tried to use PayPal.

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Supposed to receive $5 off coupon and nothing sent. Please apply credit

Date of experience: April 2, 2023
Pennsylvania
1 review
0 helpful votes
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Easy to find the book I wanted and easy to find a suitable copy of it.

Date of experience: April 2, 2023

I was able to find the books that interested me quickly and easily and was offered an array of choices for the purchase of those books.

Date of experience: March 13, 2023
Georgia
1 review
0 helpful votes
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So far I love that I found these books at such a great price!

Date of experience: April 2, 2023
Arizona
2 reviews
0 helpful votes
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Excellent service
April 2, 2023
Updated review

Excellent service. I only regret the shipping cost for one small paperback.

Date of experience: April 2, 2023

Thanks for holding my choice
July 2, 2022
Previous review

Thanks for holding my choice. Just wish shipping cost wasn't so much but that's not your fault.

Date of experience: July 2, 2022
New Jersey
1 review
0 helpful votes
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Very simple and easy to order which is nice. Hope the books are just as great

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Site changes make it difficult to navigate. Wish list is difficult to access and doesn't seem to update well. I get sent to redundant pages to do nonsense things when all I want to do is buy a book. Sigh

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
Indiana
1 review
0 helpful votes
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I quickly found the book that I wanted and the process of paying was equally efficient.

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Experience was good
April 2, 2023
Updated review

Experience was good. Your competition has cheaper shipping rates...go figure, same post-office. Your book was cheaper so I guess it all works out the same.
I like Alibris. Thank you for being.

Date of experience: April 2, 2023

It is quick and easy...
March 10, 2022
Previous review

It is quick and easy... I found the book I wanted and it will soon be mine.
Thanks

Date of experience: March 10, 2022
South Carolina
1 review
0 helpful votes
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Alibris had exactly what we needed and at an excellent price. Easy checkout.

Date of experience: April 2, 2023
Florida
2 reviews
0 helpful votes
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Uncomplicated and straightforward; easy to start and finish.

Date of experience: April 2, 2023
Tennessee
1 review
0 helpful votes
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It is very easy to find the books that I am looking for and the condition that I want.

Date of experience: April 2, 2023
Ohio
1 review
0 helpful votes
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Reasonable price and very easy to fill out the fields that are needed to purchase the product.

Date of experience: April 2, 2023
Missouri
1 review
0 helpful votes
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It was a little confusing figuring out how to update my credit card information. Was expecting to have an option to do that in my profile.;-) (Finally figured out that if I scrolled down, the update form was on the checkout page.)

Date of experience: April 2, 2023

Alibris rocks!
January 29, 2021
Previous review

Alibris rocks!

Date of experience: January 29, 2021
Arizona
1 review
0 helpful votes
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You are charging too much for shipping. And that came at the end, when I had already invested time and energy on this purchase, a nasty surprise.!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Easy to navigate; provides information I need to make a choice

Date of experience: April 2, 2023
Alabama
1 review
0 helpful votes
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Whenever I had a hard time finding a book I can always look on alibris and find it at a reasonable price.

Date of experience: April 2, 2023
Florida
1 review
0 helpful votes
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My Father in Law has been wanting this book and I found it on your site at a very reasonable price - thank you

Date of experience: April 2, 2023