We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Your software stinks. I tried to buy 3 copies of Luther's Galatians from the same source. You made that impossible and boosted the cost by only providing one source at a time.
Easy to find what I am looking for, at fair prices
Found everything i was looking for and more
Efficient website, quick service and quick shipping.
Coupon didn't take the 1st try but went through on the second attempt.
Great products for money savings. Easy site to navigate.
The online buying was seamless. Hope the rest of the interaction (delivery and receipt of the book is, too). Thanks. Zend Lakdavala.
So easy and so many choices for the book I wanted!
So easy to find what I want. And seeing the ratings for the sellers is helpful when there are many selling the same book.
Fast to find what I need and you always seem to have what I'm looking for.
So easy to find what you want and to see the condition of the book you're buying.
Audible failed to work. This happened with the greatest of ease.
Easy to navigate site. Wide selection of not only subject matter, but prices as well.
Your prices are very reasonable and your website was easy to use. This is my first time shopping with you and it was enjoyable. Thank you.
Wanted to see my order complete before payment
Also no other shipping choice
About what one would generally expect. Easy to navigate and check out
It was interesting that when I put the book title and the authors names in your search engine, it found nothing however when I removed the book title and used only the authors names I got a match
Alert about password breach followed by easy change. Thanks
I wanted to delete incorrect shipping addresses and could not.
Allows me to easily change ship to address
I like being able to order hard-to-find books on Alibris.
Very simple and easy to find items and purchase! Would recommend also having option for filtering distance for those of us who would rather pay more for closer location (climate conscious). Thanks!
Excellent selection! So glad to finally have an option other than Amazon and Abe Books (which is owned by Amazon!) Thanks!
Had difficulty logging in. Otherwise all was great.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.