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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ha sido muy fácil hacer la compra, también ha llegado muy rápido el producto. Muy buena calidad.
El producto es tal como se muestra en las imágenes del vendedor.
I used alibaba.com for the first time and I was positively surprised of its functionalities on every step of the b2b interaction. Very intuitive interface, effective reminders, easy communication tracking, structured to limit as much as possible the potential problems a buyer could experience. I am very satisfied with the seller I collaborated with.
Having to learn how to order materials via the portal took me some time to understand. My constraint mostly involved Communication and language translations. In all the process and follow through on order to delivery was easy and visible.
Have placed another order via alibaba with new supplier - no problems at all - product was good quality - will be ordering more products
Estoy contento con alibaba, una plataforma avanzada, que ademas mejora constantemente. Y da garantias y coberturas del mas alto nivel en el mundo online, asi como paypal, amazon. Alibaba es un gigante serio y moderno que lucha por posicionarse como la mejor.
Great choice of suppliers to choose from, fees reasonable and confidence that if your not happy Alibaba.com, is there to help
Thank you, Alibaba.com!
Great experience from start to finish, good communication throughout. Highly recommend. Goods arrived in good time.
The site is easy to use and very secure. I am very satisfied and I recommend. I will order again without problem if needed!
Simple bying on alibaba, quik shipment from supplier. Good online tracking. Lots of goods, maximum choiche.
It is good mini DLP projector, convenient for travel, teaching, meeting purposes. Shipping is so fast and relationship between seller and buyer is helpful, friendship. I like it very much and I will represent all friends for them be able to buy it
In the beginning we visit six factory, at last we decide to work with YUCHO, they are big factory, they are very very professional on food machine, machine technology is more advanced, machine material is strong, my boss like the machine very much. Their manager Leo is very kind, can support us in many sides.
I love working with the suppliers. They are professional and willing to cooperate. Great quality products and materials. Deliver on time.
I surfed in alibaba and found hangzhou metoo cosmetics randomly.
They answered my question very professional and very promptly.
It's really a good start to do business over alibaba.
Good communication, the product is exactly as described and very good price. I will keep buying from this seller. Thanks for everything!
Alibaba is great for finding private-label product suppliers for nearly anything you can imagine. Combining that with the security of Trade Assurance is a winning combination for online merchants.
Thank you for your very fast response. I most definitely will be shopping from you on-line store again and letting people know what a great company you have.
Es bueno el sistema pues te asegura el pago, calidad y tiempo de envío, si lo haces todo por el sistema de alibaba. Yo lo utilice y me resulto todo ok, Ahora espero otros envíos es de esperar salga todo bien.
Excellent experience, very quick and professional. I recommend this company 100%. Excellent quality goods.
ESD Magnifier Lamp is of excellent quality. Packaged well for international shipping. Fast delivery. Communications with IntBright was very helpful and fast responses. Very happy to use this Manufacturer again. Excellent service all round.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members