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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very satisfied. Skeptical before buying. After receiving and testing it for few minuted it is that way i am expecting the product to be.
I like the system for the paid things, its safe and trust, i will deal with this site again
THANKYOU ALIBABA PEOPLE (H)
This supplier is very kind. If you wanna buy toys from China. I reccomend you this supplier. Everytime I get in touch with Mrs Rose. She speaks English. If I ask her questions, She answers me very quickly.
I have ordered the products and got them in a quick time but custom has add a few days to the reception. I am happy with the quality and quantity of the goods.
One of bad Sellers on Alibaba, that makes this website to loose reputation.
If you want to get defrauded and loose your money - you are welcome to contact Ruthy and place an order (yilinart.en.alibaba.com). She will send you some unknown material (not marble, as they promised), there will be missing parts and Ruthy will keep repeating " it's real marble" and they won't return your money for missing parts.
Very dishonest company! Avoid them.
Great seller. Professional and helpful. Will use again in the future! Will recommend to my fellow Etsy's
Hi Cesc, we have received the goods thanks today bro and very nice to work with you. Very safety package per roll. We use it to make beach shorts so I think the fabric is no problem and soft handfell brushed is delicate. Our customers was satisfied it. We will come to you when we have fabric inquiry next future.
Highly recommend this company. I have been dealing with them now for over a year. They are fast in response and always helpful when I have a problem. Thanks for being there for me in my adventure of trying to support myself.
Muito bom a plataforma, com tradução automática.
Encontrei empresas sérias e dispostas a negociar.
Já necessitei o reembolso e o mesmo foi feito na mesma semana.
It was extremely easy to order and pay confidently and securely. It meets all of my needs in one location.
The alibaba Site seems legit and works to get you what you need even internationally. Very good alternative to ebay for china made goods.
It is nice to see all available options to make sure your transaction is secure.
Good follow up on service. Possibility to easily make a claim which is reassuring.
Please check with some companies, they don't have available Stock as promotes and advertising on Alibaba, even they sent on time but didn't match same as order.
Very good and awesome electronics shop to awesome customer service experience thank you so much and order was received successful very good packaged. I will recommend every company to contact SNT for quality headphones.
I had an issue with an order and using the trade assurance feature was able to turn inaction into action
I really like the experience and service in Alibaba, all comunication was really good and there are
Reliable manufacturers. I will order more in the future
Always good experience.
My favorite place to import quality product.
5 stars from me.
I will keep on using Alibaba.com in the future.
We had very good experience so far. Supplier was friendly, fast and highly professional. Process via alibaba was very easy.
Good Quality. Responsible in all aspects. Communication is excellent. I recommend. Very Fast, In Delivery
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members