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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Our designs are detailed, and the team really did an excellent job rendering it into embroidery. We're definitely coming back for our next projects!
The product doesn´t match exactly for my car. It is for wrangler but not for Patriot. Now I should buy or manufacture another part to install it in my car. This is bad..
So far I have not had any problem, the providers with whom I have had dealings have been very profesionales, with respect to the alibaba platform is very good.
I am making orders in Alibaba since 2016 and the experience is great. Just look for a nice provider and you will be happy making business
Questions were answered quickly making the purchase experience painless. Definitely a very professional company.
Alibaba and team is really doing well, trade assurance is for your safety. Do not fall in trap by paying out of Alibaba even supplier encourage you to do so, when the bad time comes supplier may leave you, but if you have paid by trade assurance you have peace of mind.
Muy buena compro en alibaba y aliexpress desde hace mucho tiempo creo que es muy seguro ynunca se me ha extraviadonada
Excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente
Easy, efficient and as ordered. I don't really have much else to say but this box requires at least 100 in order to submit, so I have typed out this unecessary and overly wordy useless sentence in an effort to be able to just hit submit and get this over with already.
WE FOUND THE PRODUCT TO BE PRICED WELL.
IT WAS EASY TO ORDER AND WE RECEIVED THE PRODUCT AS SCHEDULED.
LOOK FORWARD TO WORKING WITH YOU AGAIN.
THANK YOU
REINE JESEL
PRESIDENT
ISHOP, LLC.
A JESEL COMPANY
Communication was great, special request were granted, product was received on time. I look forward to continuous business and future purchases
Im really love the products and the fast shipment, im totally will purchase again.
Awesome deal!
Everything perfect.
Was my best purchase.
Site easy access.
Products.
My doubts always answered.
The product with quality.
I recently had a great experience ordering for Alibaba. Thank you so much! I love that my purchase was covered and protected.
Every supply company I have talked to is more than happy to try to help you or find what ever product you need. Doing business and searching the site is convenient and effective.
An excellent experience I will import more things for my business. The products I find here are quality and the prices are the best.
It was a verygood experience since it was my first time and it was not that familiar with how alibaba works now i think i know more and hopefully this is not the last time
Alibaba makes the business of buying offshore so easy. I found my supplier and was able to work through the Alibaba site.
So extremely glad I choose alibaba for my wholesale and custom order, I haven't been sure if I can make it as a small business and thought they only serve HUGE orders, but everyone is willing to work with any business! So happy and feel our business will be successful and easy to get everything we want as wel
ALİBABA SİTESİ ÜRÜNÜN TÜKETİCİYE ULAŞMASI VE ÜRÜN KALİTESİNE, SORUNLARA EĞİLMESİ, GÜVENİLİR OLMASINA BAĞLIYORUM. TEŞEKKÜRLER
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members