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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Dealing with Xian Sgonek has been a great experience so far. (Thank you Sharon!) I'll update product rating after analysis. Highly recommended to date.
Well I am so thanks full to join alibaba since a decade. Well I got ever good informative and best quotes along good buy and sell through alibaba.
Even I am not Gold memebr but, I got same others service and satisfaction from alibaba. I just request. As soo, member and his regular activity in business and trading you can also give reward to give gold memebr ship if member is in this list of importantce.
1- Member since and active in reply and search items.
2- active buying and selling through you
3- clean and prompte trading. ( you can take reviews from suppliers or other end of memebr to tell you in time feed back and dealing and comunicate properly) So, you can reward memebr as gold member.
Well its my suggestion its up on you.
And I feel We are full fill all said options. Ha Ha Ha.
You can also invite work shops in china by old memebers and regular activity holders to share ideas and views.
Pak china friend ship Forever.
Swadee Khrap
All was good with this order, timely, and in usage. I will purchase more on a continual basis, as are needs increase.
Had a bit of an issue with the factory Alibaba was able to get this resolved in 1 day. Alibaba is a great tool to use for international ordering. Piece of mind!
Easy interface to use, since the search till the order payment.
I need some help and all douds were solve.
Alibaba connects d whole world. Making things available for its clients. Provides assurance that your money is safe. Tnx alibaba
Alibaba was a good "middle man" for establishing trust between buyer and seller who previously had no contact between them.
Fupower co., ltd good quality and service,
Easy to communication, always fast delivery.
I purchased silicone air intake hoses, and intercoolers, radiators,
Thank you very much.
Happy day
We appreciate the seller's effort and credibility in dealing.
We are pleased with this business cooperation with this seller and we aspire to further business dealings in the future and for a long term with this seller
Cheers
Ordered nutrition powder from Shaanxi Pioneer Biotech. They shipped quickly, and it arrived quickly. We used Ali Baba trade assurance which makes it safe for me as a buyer because if the seller doesn't ship the product or it is not as described, I can lodge a dispute, and get a refund. There was no problem with the transaction though- I got my product, and the seller got their money.
I am very pleased to work with this company. Alibaba gave me some trust to deal. Ounuowei is very professional and was willing to satisfy my personal demands. They delivered very quickly what I appreciate.
A second order will follow soon.
Bought things true Alibaba I felt safety. Thanks.
Rye was very polite and helpful. Answered imediately. I got my dogs toys very fast when I ordered them.
Thanks
Very pleased with response and also security of transaction. Very helpful in finding the product I wanted. Was able to send photos to confirm exactly the product needed. Very happy customer
Easy to communicate with.
Understand what you need. Very responsive, efficient, customization.
Greatly recommended to anyone, anytime
This particular order was executed efficiently. The client was able to adjust to the customer's needs.
Guangzhou xinghe aluminum composite panel co,. Ltd offer a very good service and they are so professional. For aluminum composite panel order, they offer good price with a real quality, they give me what i paid and what they promised. So good supplier of aluminum composite panel. I like them very much, and they FR b1 aluminum composite panel is very good.
I am happy with xinghe aluminum composite panel
They offer good quality and fast shipment
I like them very much.
Panel is perfect!
I needed a 3-flip lenticular postcard printed in a hurry and there was zero disappointment and the price couldn't be beat.
Muito facil de comprar, mantem o cliente sempre informado, enviando emails, primeira compra e fiquei muito satisfeito.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members