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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased refillable ink cartridge chips for the second time through Alibaba. The vendor was extremely communicative and helpful. The shipping was actually faster from China than some orders I have received from the US. Great experience!
Alibaba customer care number 9883. 699. 985.///9883. 699. 985.
Alibaba customer care number 9883. 699. 985.///9883. 699. 985.
The sales person (Cassie) showed very good knowledge of their range of product ensuring that the part we exactly what we need from their extensive range, the product being well made and competitively priced. Highly recommended!
I paid VAT to Alibaba and had to pay VAT when I declared again! Alibaba did not provide an IOSS number to declare. And the help center only responds with automated questions! I filled out the tax refund according to the requirements and it was rejected! My advice to private individuals is not to buy! Because you pay double VAT all the time! And you won't get help later!
I WAS VERY HAPPY WITH MY PRODUCT. THE QUALITY POWER AND EASE OF USE WAS SATISFYING. I AM FEELING THE BENEFITS ALREADY AFTER 1 WEEK OF USE. MORE ENERGY, VERY RELAXING AND MY SHOULDER AND NECK PAIN HAS DECREASE TO ABOUT HALF INTENSITY JUST AFTER I WEEK IT IS RECOMMENDED TO USE AT LEAST 10 DAYS FOR COMPLETE RELIEF. I BELIEVE IT WILL WORK AS PROMISED. THANK YOU. I RECOMMEND THIS PRODUCT TO ANY PAIN SUFFERER AND THOSE WANTING TO IMPROVE THEIR HEALTH.
Doing business with alibaba no doubt and no worry very secure booth buyer and seller all served fairly
Thank alibaba
I used Alibaba several times as a platform to connect with buyers, Ive been ripped of twice for thousands of dollars. Alibaba offers a complaint form. It requires you to upload documents to prove your case. Then it goes under review, I uploaded all required documents several times upon their request. These documents was proof that the buyers did not plan to produce the products and they stated they will not refund the money for the deposit required. Alibaba closed both cases stating they did not receive ANY documents what so ever. They do not have any type of contact info to reach out to them, There CROOKS! BUYER BEWARE!
Great doing business through Alibaba very simple and great suppliers that knows there products the shipping could be better but I guess that is not on them, Also the chemical products could be cheaper but I that also I assume has nothing to do with Alibaba great place to do business with. Thanks
Good quality product and timely delivery and good customer relationship with end-users. Thank you very much.
So far Alibaba has been an excellent sourcing place and the companies i have worked with have been great.
Al inicio tenia mucho miedo al comprar por primera vez, pero cuando me informe más sobre el sitio quede sorprendida, te ofrecen garantia en cada compra es totalmente recomendable
Modelos para enseñar a colocar implantes dentales. Existen distintos modelos con coronas individuales, puentes dentales y prótesis total.
I love all they products! Great customer service. I highly recommend this vendor quick responses and fast shipping!
I am amazed with the answer time. Eleven days from the quotation to my office, it was to fast for me. I started repairing my machine as soon as it got at my office. Sincerly I thoght It will take more than 25 days.
Thank you Duke, thank you Shandong Aobo Bearing Co Ltd.
Cannot fault anything about this company or the product. I ordered bespoke tracksuit jacket, full sublimation, and they are breathtaking!
I use this supplier for all my personalised USB sticks. Always friendly, always helpful, even though the time difference means its their night time sometimes, My last order arrived within a couple of days!
Quality products and good customer service. On time delivery of shipment. Customer support updates you all the time with the order status and helps you with any payment trouble.
The Agent Is Very Informative and Helpful. Great Help With Products and Communication Between Suppliers and Agent.
I definitely use Alibaba because i get just what i want in terms of quality and price and customization.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members