As a kid I liked to watch Westerns. There was something about the adventure of going to unexplored lands where you never knew what would happen next. Alibaba is like that. I've found some of the most incredible deals on quantities of electronics that I could never have gotten in the US any other way. There are lots of dud suppliers but there are legit ones too. Just do as much homework as you can and understand there is always risk. Trade Assurance can also be helpful if you can find a supplier that qualifies.
It's my first to try buying online thru alibaba and was able to get in touch directly with manufacturers and it has been a great experience.
Was hesitant at first, as I'm not sure though if I will be dealing with legit suppliers, but it proved me wrong, Alibaba is a bridge for consumers who wants to have a real deal savings and value for their money thru direct buying from makers all over the world.
First, my responses to bids did not change their status. I kept getting notices as if they were new. The phone app doesn't synch with my computer, and the computer app freezes on the page to start a conversation. Their platform is so buggy it makes Messenger look good. But I ordered, and later, while my shipment sat at customs, Alibaba completed it anyway and asked for a review of seller, not once but twice for 2 different orders. Alibaba's so-called help did nothing to correct the problem even after I got a human to respond. I had to come here to leave a review of Alibaba because their own site doesn't have the option. If I can find another way to get international bids, I will switch.
- User friendly
- Filters are great to distinguish great traders from ones that maybe potentially harmful
- Suppliers I have work with are great.
- Love it how alibaba suggests hot selling items within my business category.
Good Service and good communication.
I was contacted with tracking details when the product arrived at my destination. Very helpful to get the parcel because our post office very seldom send notifications of parcels arriving.
Like any purchase you make, the first thing is to ensure value for money, quality of workmanship and materials that comprise the item. Companies don't stay in business unless their products meet market standards. Alibaba provides the buyer with ample information including number of years of trading, yearly value of sales, units sold, number of employees, etc. etc. All the info to make a sound judgement is accessible when you find out how to access it. Should you need help finding more on the Alibaba website - all you have to do is to ask Alibaba. They are very happy to assist..
I like this site for a huge number of things that can be purchased quite cheaply. Of course, the quality in some places falls on the goods, but this is not critical. Many sellers are quite responsive and friendly. I recommend at least trying it.
We are using Alibaba more than a year, and It has given us a lot of information. Factories were nice, also provided us good quality products.
The payment process is quite easy for beginner. But to be honest the refund system need to be improved.
It is nice when such a reputable company as Alibaba guarantees and accompanies my purchase of goods and frees me from worries about quality and guarantee of delivery. I have not had time to try this device in practice, but I received the goods guaranteed and very quickly, only 10 days on the road. Thank you Alibaba.
It was a great experience and so easy to find the business that would meet out needs. I had total confidence in our choice from the minute we ordered and when our order arrived we were certainly not disappointed. It really helped with the displayed trusted supplier indication and I will be using Alibaba.com again. Thank you.
I placed a large order with a manufacturer on Alibaba, and he charged me twice for delivery. Once at the point of origin and second time in UK when Fedex delivered the product, they also sent me an enormous bill. The agent at the factory should have warned me about this but pretended that there was nothing else to pay. I am very disappointed with my first experience at Alibaba and hope nothing like this ever happens again.
Great platform for bringing the world of industry together under one roof. I was skeptical about ordering from a foreign country at first but, Alibaba took the risk out of the entire process with their requirements for vendors and buyers alike. As a small business, ordering abroad will help my bottom line and Alibaba made that possible.
I'm starting to realize that my experiences on Alibaba are turning out to be better than ebay. Boy have times changed. It may take a while, as in 3 to 6 weeks in cases, but it's always cheaper and legit. Go right to the source, cut out the middleman!
I had a great time working with your agent. The language difference was a small barrier but after a few conversations back and forth we were able to finally come up with what I needed. Perfect size and good quality locks. Will make an ideal replacement on the cabinet.
Very very satisfied with my experience here.
Secure payments with trade assurance orders, received goods in timely fashion with high level shipping practices.
I ordered based on a wealth of positive reviews and feedback given to the vendor I selected.
I had an account to contact with suppliers and out of the blue I couldn't login anymore. I keep receiving a message saying "this account cannot login at this time" it's not related to security reasons as many ppl have their accounts banned. I tried contacting though Facebook or wherever I could locate a way to communicate. They don't have a customer support only a bot that don't give options to talk to a human, call a number or solve your problems. I've lost all the suppliers I had contact with. Considering to find another platform to source my business in Australia, this is not a reliable website.
This is the only place to find a temporary pool these days. Very satisfied with the pool. Some vendors say they have stock online, but the reality is they don't, so better to chat with vendor first before plopping down your money - you'll get a refund except it'll take a week or two. You get charged an approx. 3% transaction fee for using a credit card.
I am very satisfied with this cooperation, RICHI is very experienced suppliers of feed pellet machinery. They patiently answered me a lot about machine problems, which made me trust them very much.
We connect online and we get quick response from supplier when we need technical help. We are overall happy with this order. I hope they can get more orders.
The machine is in good condition, as shown in the picture. Happy communication in the purchase process, plan to buy again, thank you!
The arbitration process sides with the supplier rather than the buyer, they will try their best to deflect all responsibility and try to place the blame elsewhere, I didn't expect this kind of service from Alibaba. Especially after all the claims of 30 days peace of mind etc that they promise to offer. We signed up for DDP service (which means the seller is responsible for the goods until they reach our door), even then Alibaba tried blaming the shipping company and asked us to claim from them. They have no moral compass.
Causing chaos not accepting prepaid cards all of a sudden without pre-warning customers, yet other payment options not working for more than10days not reversing declined payments, totally unacceptable
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba has a rating of 4.3 stars from 13,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.