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Alibaba

How would you rate Alibaba?
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Illinois
1 review
0 helpful votes
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Great Service, Great finds
August 9, 2019

I have used this site just a few times but my experience has been very good each time. When shopping for items for resale at the flea market or at your retail location, this is a great place to find them.

Date of experience: August 9, 2019
Pakistan
1 review
0 helpful votes
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Alibaba is a Great Platform for Enterpreneurs
March 27, 2018

The system of Alibaba is excellent from buying to receiving all products.

Suggestions:
1. A large number of suppliers don't have stocks and waste our time in communication. They also get our personal information. Such suppliers should be banned.
2. Some suppliers are offering low prices on their site but their real price is horrifying.
3. The shipping rates should be available for buyers as everyone states different prices and we are unable to define who is right and who is wrong.

Stay Blessed for creating such a nice platform at doorsteps.

Date of experience: March 27, 2018
GB
1 review
0 helpful votes
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Nothing but good words to describe my experience using alibaba. Reliable Suppliers with good communication. Dependent on the supplier or manufacturer they will go above and beyond to offer the best support on your venture no matter what you are looking to sell. Great prices also.

Date of experience: May 20, 2019
New York
1 review
0 helpful votes
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Poor site but the only one around
July 4, 2019

The site does not flow well, and it is hard to find items that match my requirements. The search box result is neither precise nor accurate.

There are far far too many spam emails generated from suppliers selling products that have no bearing on my needs.

Date of experience: July 4, 2019
Romania
1 review
0 helpful votes
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Great
August 4, 2019

Good experience in sourcing different products thru Alibaba. I ordered several times both samples or bigger quantities and everything went well. I had some delays from a supplier but having the trade assurance in place I didn't had to be worried.

Date of experience: August 4, 2019
Canada
1 review
0 helpful votes
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Good B2B marketplace
July 16, 2019

Alibaba is a good platform to establish communication with traders and manufacturers. Although some communications barriers exist, suppliers often find the way to make it clear. Additional services as payment warranty and on-site inspection are key to truly trust new suppliers

Date of experience: July 16, 2019
Singapore
1 review
0 helpful votes
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The supplier manages to fabricate a customized power supply. They are built-in good quality and overall fabrication is also very fast.
It will be helpful if they do QC on each product before shipping them.
He communicates well and willing to resolve any issue arise in a friendly and professional manner. Overall good transaction

Date of experience: July 28, 2019
Connecticut
1 review
0 helpful votes
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Phenomenal Service & Product
July 22, 2019

I've used this company multiple times and have always received the finished products before the scheduled time frame and have always been extremely pleased with their decals. The communication is great, too. I do advise checking your work email either late at night or early in the morning, 6 a.m.

Date of experience: July 22, 2019
Australia
2 reviews
12 helpful votes
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This site is a complete rip off. There is no doubt that there are some genuine sellers but for every honest seller you will easily get a thousand rip off artists. Ali Baba condones scam artists by protecting them through a pathetic reporting system and not allowing the customer to leave comments after opening dispute. One star is one too many.

Date of experience: July 31, 2015
KR
1 review
0 helpful votes
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Best USB manufacturer EVER!
March 20, 2019

Very satisfied with their quality and service. I made a lot of effort to compare manufacturers in alibaba. But I'd love to tell you guys who are doing the same thing as me, just ask what you want, then they will get you exactly what you need. I'd recommend all the companies I've known.

Date of experience: March 19, 2019
Canada
1 review
0 helpful votes
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Wine Cups
April 7, 2019

I was desperate to find this product for a charity hockey tournament and could not find local suppliers who could meet my requirements. A very simple search on Alibaba put me in contact with an excellent, friendly and skilled supplier and the entire experience was wonderful from that point forward!

Date of experience: April 5, 2019
Ohio
2 reviews
1 helpful vote
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I was very happy with how quickly the product arrived and how nice equality was. Loved the fact that it was one piece and I didn't have to worry about attaching it to something else. Customer service was amazing and they really went out of their way to share photos in advance and to give reassurance. I will definitely be using them again in the near future.

Date of experience: November 24, 2019
North Carolina
1 review
0 helpful votes
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Finished Product Exactly as Ordered
March 15, 2023

In a very few days, we were able to work with supplier to finalize our design and then the production order was finished a few days earlier than promised. Upon inspection of goods, they were exactly as ordered and arrived early.

Date of experience: February 24, 2023
India
1 review
0 helpful votes
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The seller is giving right products w. R. t order statement, because of alibaba's protection systems favours the buying customers, The Genuine buyers are using the excellent features and feel free to buy products from china very easily.

Thank you Alibaba to create such a platform, to make business easier.

Date of experience: August 3, 2020
Florida
1 review
0 helpful votes
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Alibaba, has improved significantly over what they were a few years ago. They have quite a ways to go in their communication interface. Currently there's no way to sort or group messages, makes having communication with 20 different manufacturers of different products VERY difficult. It's usable though and MUCH better than 3 years ago.

Date of experience: September 2, 2019
Indiana
2 reviews
0 helpful votes
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I felt more at ease after purchasing from an unknown supplier using Alibaba and Trade Assurance. I paid Alibaba, not an unknown supplier, which is the way to go. I had recourse in the event of a bad deal with a known company.
They are bigger than Amazon.
I would and will do business with this company again.

Date of experience: July 16, 2020
Spain
1 review
0 helpful votes
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The real global trade
August 29, 2019

Things have changed lately in the transactions with China. We used to look for cheap products although delivery times and quality were usually low-profile. Nowadays, quality control and logistics are comparable to any world-wide supplier

Date of experience: August 29, 2019
GB
1 review
0 helpful votes
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Happy user
July 31, 2019

I love using alibaba. The suppliers are 99% friendly, helpful and fast-responding. They will almost always go the extra mile to accommodate your customisation requests. Trust is important and alibaba provides it with Trade Assurance.

Date of experience: July 31, 2019
Missouri
1 review
0 helpful votes
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Quality was great, mix -up of communication for shipment time shipping is 3-5 days accurate however production time is separate from that and needs to be explained as well just to get better arrival date for item. No sizes are engraved on actual shoe so i had to figure it out on my own which was which. Other than that quality is 100 percent good and im happy with merchandise!

Date of experience: March 28, 2019
TC
1 review
0 helpful votes
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Alibaba experience
September 28, 2019

Professional, peace of mind online ordering. Using this platform's features guarantees that you will not loose your hard earned money to scammers.

Their fees are also nice and small compared to other online ordering options.

Date of experience: September 28, 2019

Overview

Alibaba has a rating of 4.2 stars from 13,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.

service
1,267
value
1,247
shipping
1,242
returns
722
quality
1,224
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