When ordering through Alibaba you know that the transaction is safe and secure and that the sellers are all verified and your purchase is covered in case of any issues. Superfast delivery times are also guaranteed and I have had nothing but excellent service.
You can find big choice of products, but the most disturbing things is the kidding on writing. You agree something then they change without a clear note or communications.
Did 4-5 orders and none of them was according to specifications. They push you to pay outside the platform Alibaba in order to have the money faster that trough the platform.
The products offered may match the specifications/regulations but you need to triple chek with them the real pictures and documentation before.
I would recommend to all buyers to ask the seller to cleary write what they are offering and registering all communications and screenshots for future dispute.
Luckily we were able to get a credit card approved in time for the order. The wire transfer information Alibaba was giving us referenced a NY based Citibank but when contacting the bank, they had no idea what we were talking about and directed us to the "international division. We ended up on ridiculously long holds and dead ends as this division didn't know what we were talking about either. Alibaba's chat support was indefinitely offline or AI based and went nowhere. Attempting to contact Alibaba in the US also went nowhere with hold times exceeding a reasonable amount of time to wait. We were never able to get the Wire (TT) Transfer information figured out - Alibaba never responded to emails. Citibank's confusion at the whole thing was truly remarkable - one could direct them to the page showing them listed as the bank and they had no idea what any of it meant.
I use this supplier for all my personalised USB sticks. Always friendly, always helpful, even though the time difference means its their night time sometimes, My last order arrived within a couple of days!
This experience was very easy and simple. A single inquiry produced several responses from eager businesses. When I chose the company, they were very helpful in ensuring that I received just what I wanted.
Fannie with Yiwu Shicai Import And Export Co., Ltd. is a life saver! After going through vendor after vendor with tons of let downs with other suppliers with their poor quality, size un true, delayed shipping over and over, I found Fannie's shop and will continue to give her my business! I've ordered 3 times thus far from womens clothing to sandals and the quality is perfect! Def recommend this shop!
We have been gold members for 4 years, and have achieved excellent results... but we did have to sift through a lot of rubbish to find the good ones, but the search was worth it.
I don't think they can be fully responsible for all the scammers that use these kind of portals, you must do your own diligence!
It's a great experience working with the Alibaba. Easy to go about and everything is organize based on your needs. Products are excellent quality and suppliers are very professional in dealing with their customers.
The perfect platform where you can get anything you need with the excellent price, safe and easy, transparent easy for anyone to start new bussiness. Very glad that i find something like these. Thanks
Good company, willing to sell smaller amounts of their products, which is great for the, person who is the consumer and not a, on seller. Sometimes it is hard to communicate what you want, that's just a language thing, My purchase went well, AAA+++.
The air conditioner condenser is absolute top quality. I am very satisfied.
But I'm not so satisfied with the shoddy service of FedEx. They delivered too late, their tracking system is a chaos, they delivered without informing me. And, to add insult on injury, one week later they came with an extra invoice of 24 EUR! FedEx: never again.
The interface is tricky to navigate, but there are enough filters to help you narrow down the choices. I was able to canvas prices and get what needed my needs and budget. I'd recommend Alibaba if you can't find local suppliers in your area.
I have had great Suppliers and they have handled all my orders professionally without any issues
I would recommend buyers like me to create a good communication ground with suppliers before ordering products, once that friendship is established, you won't have issues while transacting
Impressive! Great product, great quality, really over the expectations. I fully recommend this company, they really send your dream. I will surely buy again in next weeks from them. FULL rating 100/100. Thank you!
Going through Alibaba's site looking for supplies and products has been somewhat exciting. I was able to review a companies success, where they sell, how many employees they have and how long they have been in business, etc. Everything you need to search with is set up by Alibaba for you. That really helps otherwise it could get confusing.
Have only placed 1 order with a merchant on Alibaba for some luggage. The tracking number they provided after 3 weeks is now 7 days old and the package has never been scanned in. Filed a dispute, and waiting for a refund. SCAM site.
Please don't use Alibaba if you don't want to loose money as I did. There tra assurance is BS and they do nothing to help and good luck trying to get a hold of someone. I am currently out over $18,000 with this transaction.
Their seller confirmed that to deliver a printer to my door in 20-23 days. It was 4 and half months ago. Still no sign of the printer. They says they can offer only their fee (100 USD) as Trade Assurance. Paid 3K for the printer and for the delivery. Don't buy anything from here more than by you can loose! There is no real buyer protection on anything!
Alibaba is hands down one of the most awesome website to find suppliers for products. One of the main reason I use there website is because they provide Trade Assurance which protects both buyer and seller. I've never had an issue processing a payment thru there website but be warned the fees for credit card transactions are pretty high.
We purchased three specialist air quality meters each customized for checking four different chemicals in smoke. Quality excellent and so was the Alibaba follow through with security as the order was several thousand dollars.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba has a rating of 4.3 stars from 13,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.