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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Yes I had to order everything individually which made it hard to keep track of.
I know that it is different company's that I am order from but it would make it a whole lot easier if I could keep them together.
The supplier was nice and friendly. Good product best customer service. On time received goods. Cheaper and good quality.
Very good communication. After requesting you get a very fast respond and a quick shipping immediately after the payment is arranged. It's perfect for a business. Products are with a good quality and price. LOVE IT!
It's very good place for international business. Suggested it as your business best choose in such bad Covid2019
Very polite and professional they are. Delivered on time and exactly what they showed. I will purchase again and again from them.
Highly recommended seller! Quick response, good price, quick shipping. I am very happy, thanks!
I received messages saying to me that my time to request for a refund was over when the product never reached my company yet. I think they dont pay attention to they are hiring as many of the sale representative dont want to try. Or if there is a problem with the product they no longer respond to you. I had set quite a big about to spent on here but i am close to change my mind,. Some things that they sales is so expensive that i would have to sale it here in Canada 4x the price to make a small catch up of my money after i am done paying for all the taxes... when they say 0.060- 0.070 that is a huge $%^%#&. I never received any really good price that makes me wanna come back but im gonna try one more time
Hannah is very helpfull and responsive to our query and requirement.
Looking forward to our next batch of order
Great place to fine sourcing outside the country. Safe to deal with and great transactions. I would suggest it to anyone starting a new business looking for suppliers or even an old business looking for new en-devours!
Excellent business, excellent product, good communication, quick response, good price, quick shipping.
Her şey için teşekkür ederim. ürün kalitesi üst düzeyde. Tedarikçinin ilgi ve disiplini muhteşem. İş takibi ve müşteriye ilgi ve yardımcı olma, çözüm odaklı iş birliği harika. Yazışmalarda hızlı cevap almaktan memnunum. Ürün bedeli oldukça ekonomik olmasına rağmen, kargo, lojistik ve diğer bedeller biraz fazla Teşekkür ederim. İlerleyen zamanda tekrar çalışmayı düşünüyorum.
Her şey için teşekkür ederim. ürün kalitesi üst düzeyde. Tedarikçinin ilgi ve disiplini muhteşem. İş takibi ve müşteriye ilgi ve yardımcı olma, çözüm odaklı iş birliği harika. Yazışmalarda hızlı cevap almaktan memnunum. Ürün bedeli oldukça ekonomik olmasına rağmen, kargo, lojistik ve diğer bedeller biraz fazla Teşekkür ederim. İlerleyen zamanda tekrar çalışmayı düşünüyorum.
Extremely easy to use the service, products were received quick and they constantly check to make sure the transaction has been make smoothly
Great website, everything is organised as you would expect, easy access to company enquiries and ordering with safety. Will definitely use this site more and more.
Best place to shop to sell or personal use, I shop here to sell on other platform, so it's very easy to find tons of product online here.
Excellent product, excellent price, communication with the seller is the best, the treatment is the best, they are the best to buy, your purchase is safe with them
Good customer service hard worker makes sure every product is perfect and makes sure the customer is happy with the results... more thank you
Fannie with Yiwu Shicai Import And Export Co., Ltd. is a life saver! After going through vendor after vendor with tons of let downs with other suppliers with their poor quality, size un true, delayed shipping over and over, I found Fannie's shop and will continue to give her my business! I've ordered 3 times thus far from womens clothing to sandals and the quality is perfect! Def recommend this shop!
Excelente todo el tramite y recibido dentro del tiempo estimado. Recomiendo el trabajo
Bien bien bien bien
I have been using Alibaba for over 10 years. I consider it the eBay of China. Alibaba has reviewed the companies that are on the site and that's a plus! I have never had a bad experience and I have order shirts, vinyl & glitter lettering, crystals, hats and now face shields.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members