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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time shopping on Alibaba good product everything was good got what I paid for I will be back ;)
These are very nice rings. THEY MET ALL EXPECTATIONS. CROSS WAS GOOD PLACED ON RINGS.
The time on shipping was fine. Good stainless steel.
I have a dispute with a seller who has sent me the products in poor condition and things that I have paid are missing, so far the commercial guarantee has been useless, they support the sellers, even showing them that the seller has not done things well, I'm quite disappointed, part of the product to throw away and no money, and the vendor on top laughing at me, thank you
Without alibaba, for sure, life could not be possible especially in this Covid19 lockdown period,
It's truly hard to find words to explain how alibaba always makes difference in my tech life.
Whenever I think about a digital or hi-tech solution, alibaba comes directly on table and at first place.
It's through alibaba, I have started digitizing African continent by making connection to suppliers from China,
Passing orders, securely paying online and make daily follow-up of my shipments.
Life has changed
Want to change your life?
Think alibaba & control the world on the cloud where covid19 can't arrive.
Order globally, deliver locally
All samples ordere via Alibaba or Aliexpress arrived in a timely manner, as expected.
They all arrived in well condition.
The payment insurances via Alibaba provides the necessary confidence to send payments to the other side of the world.
It was my first time Placing Order and Purchasing through Trade Assurance, and I was concerned about the fulfillment or my order. Everything went smooth and had a nice First Experience.
Orologio strepitoso alta qualità degli acciai lavorazioni di lucidatura ineccepibili trovare un vero diver con movimento NH 35 con questa qualità prezzo è molto difficile il quadrante con la serigrafia della kanagava messo sotto la lente di ingrandimento mi a fatto capire la cura costruttiva fin nei minimi particolari, bracciale in gomma ben realizzato il bracciale in acciaio nella media per la fascia di prezzo una nota di merito al venditore per la cura posta nel servizio clientela e spedizione complimenti cordiali saluti
Great work, and Great network. Easy navigation and smooth browsing when searching for anything. The functionality was superb.
After a lot of research we bought a hydrodermabrasion from a manufacturer through Alibaba. After a lot of negotiating we purchased the product. It was shipped promptly and arrived in working condition as as per the advertised pictures. Alibaba kept us uptown date as to when it had. Been shipped and hen it was cleared. Pleased with how smooth it all went.
Overall. Very good services. Very fast respon from the seller. And delivery also very smooth. Recommended to all. Thanks
Comunicating in English of a high standard, keeping promisses and realistic leadtime: I will continue doing business with this company after all these years.
Everything was exactly as expected. I am very pleased with the whole endeavor that I have experienced. What a ride. Awesome!
Good dealing with please add some additional currency to pay with - English translation is not correct need to work on - thanks
Muy buen servicio de Alibaba desde el contacto hasta la llegada de mi producto a la puerta de la oficina
I enjoyed the quality of the service the supplier was offering. She would always be on top of everything and out of the many orders i placed last month, my goods that i ordered from this supplier had arrived already while the others are still on the way. I love their unique service of going the extra mile to satisfy their customers. Hope they keep it that way
First time order. Went smoothly. Good email responses. Nice SSD. Would buy again. Website is a bit confusing but I figured it all out.
El filamento es de muy buena Calidad, la atención excelente, una empresa muy sería y vendedores profesionales
I had lots of doubts starting as a retailer, but ALIBABA.COM made me change my expectatives. I was afraid to get scammed, or get surprises, but, is totally reliable. Hope the new entrepreneurs read this, and start their business. The first step of success is start. I'm mexican/american, you wont get a bad review from me, unless you really screw something, but, americans complaint about everything lol... Relax, breath, relax, breath, relax... LIFE IS BEAUTIFUL.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members