Took a chance on Alibaba.com and the company they have listed had good standing and provided excellent service. Will definitely order from them again. I find myself liking all sorts of items now and my cart is filling up slowly. Thanks Alibaba.com
I have no complains what so ever, till now all my orders are delivered on time as planned!
The platform has little or nothing to do with wrong items, incomplete quantities etc, till you open a dispute and proof the costumer service of being rightful!
One must act immediately! With copies of shipping agent or post office receipt the date and time you collected your products! Never wait hours, don't even talk about a day later!
If possible inspect your goods on site of arrival! Things can get stolen on the route!
Mediocre site at best, lots of unfixed bugs and flaws, their customer service is severely disappointing. The good side: if you have enough time and nerves to do your homework, you can find some really professional suppliers who care about their customers.
If you communicate closely with supplier, all are legit/ not scam... Alibaba try their best to make sure its platform are safe and win win situation for manufacturer/ trading company and customer (B2B) experience better. Keep up the good work.
Initially only problem encountered using mobile chat on hand phone, now after app update already ok... no problem
First time buyer from USA. Never purchased anything from overseas before. A million questions and little errors on our part, but Alibaba was there to help along with the supplier. Could have been a very bad experience. Great job!
Very happy with experience, Alibaba advised me to be careful when supplier wanted payment by Western Union (noticed on messages). I took their advice and paid through the Trade contract. Goods received quickly and money was safe
Alibaba is a huge marketplace that has literally anything you could ever need. Such an amazing global marketplace connecting people to suppliers all over the world. Shop With Me At https://OurCoordinates.com
The product arrived just in time, it is what I expected im really happy, Laura was always willing to resolve my questions.
I do recommend their products and services. Experience
Hope to purchase more soon
I have had lots of success with using Alibaba. I always find multiple companies that are willing to help me produce my new items.
I like having the Trade Assurance as a good backup in case an issue occurs!
I'd still recommend Alibaba...
Yes slower shipping,(some items) at higher costs, over all but some things are just plain difficult to get,
And souring from other country's is as difficult if not more. If you buy in bulk or maybe get a few friends to order too helps.
It was an awesome experience buying goods on Alibaba. Prices are competitive enough to get lowest offers while the products are of high quality. I definitely will continue using Alibaba for my personal and business need.
Orders have been received as offered, very happy to shop with you because it has served well. The seller patiently wants to explain the shipping process and provides information on everything I ask, Thank
My experience with Seven has been super great! Her service is nothing but of excellence. I really like the fact that she not only takes my order but provides her suggestions and recommendations which to us are 2 very important factors in building long term relationship.
Satisfied with the photo search of Alibaba. Found my products quickly. Better if can sort by price though the price is well hidden for each seller (some small value shipment does not need to use RFQ).
Narrowed down the list of supplement suppliers based on availability, quality, price, and service. Le Sen won three times in a row. Trade Assurance gave me both a high comfort level and convenient payment method by credit card for a nominal fee.
Great space to find almost everything, safe place to buy. I bought my first product, so far the supplier was very profesional.
I only have a suggestion, alibaba should control fair shipping cost, better pictures and more information about products.
I ordered an heirloom for my girlfriend and it was one of my favorite clothes she wore. She admires her beautiful body and talks about all the good things. Their designers have no jokes. I'm not posting a review but will order as much as he wants from this brand... not happy.
Trade assurance and Gold Supplier rating is all a smoke screen. Nothing is checked or vetted. 99% of Garment companies merely steal images from fashion online retailers such as ASOS and pass the product off as their own. Pure fraud yet Alibaba provides the platform and by default endorses it. Unless you physically visit the company you wish to do business with you will be defrauded by product disclosure, payment requests into private HK bank accounts (illegal), and generally garbage communication. When notified of the fraudulent activity of vendors Alibaba does nothing. Do not use Guangzhou One and Only Clothing Company Ltd. They demand payment into owners personal HK account, the merchandisers are arrogant and under skilled with no knowledge of garments. Their website shows images from brands they do not produce for. This company is the worst I have worked with in 28 years of sourcing in China, yet supported by Alibaba. Do not use them.
First class service at Alibaba. From order to delivery, everything was perfect. Every communication was to my satisfaction. Questions were explained in a timely and comprehensible manner. Thank you very much for that. Here I like to shop again.
I like fanovo's custom services. Each ball in sight plugs looks really nice. The prongs are good design and durable. Fanovo is a good manufacturer:
1. Expert and profession in flow control
2. Keep promise on delivery and service
3. Perfect communications with me.
4. Good package for end user.
Thanks Fanovo.
J. K. USA
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba has a rating of 4.3 stars from 13,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.