I have no complains what so ever, till now all my orders are delivered on time as planned!
The platform has little or nothing to do with wrong items, incomplete quantities etc, till you open a dispute and proof the costumer service of being rightful!
One must act immediately! With copies of shipping agent or post office receipt the date and time you collected your products! Never wait hours, don't even talk about a day later!
If possible inspect your goods on site of arrival! Things can get stolen on the route!