AlbertsonsReviews 79

🚨SCAM ALERT 🚨 Albertsons sell gift cards without any balances on them and then to try to collect it's impossible. They use Safeway for customer support and they are the lowest of the lowest bottom tier customer service I purchased a $100 gift card and they referred me to their customer support and they just ignore me. They don't answer. They say they gonna get back to me and they never do. If they read this, please contact me higher-ups. This is nonsense. Total scam very unprofessional. DO NOT BUY GIFT CARDS

I'm really glad that I tried this program! I buy items that I normally don't and now buy them often. I look forward to seeing what is newly available in the stores. I've already redeemed a fifty dollar gift card!

Albertsons messed up two online delivery orders and promised to make them right after speaking with customer service and them acknowledging their error. I get off the phone expecting compensation but nope, 3 months later, no compensation. They even stole my food stamps when they did not deliver my order to me, it was delivered somewhere else but they would not refund my money. Im no longer shipping at this company. Buyer beware of their shady customer service and return refund practices.

I have had fresh pass for 2 years, only because I intended to cancel after the first year, but at that time you could not cancel the recurring charge and had to cancel within three days according to policy. They charged my card a week before it ended and refused to refund it. I could however cancel my subscription to fresh pass and it would end immediately with out refund. The majority of fresh produce is slimy and moldy and rotten. The dairy it expired or very close to it with in a day or two, I have received milk that was not expired but was soured which means it was handled in correctly and unsafely and yet they still send it out to customers for home delivery. They extremely overpriced all products so they can inflate what they say you saved. They have five fresh pass and rewards points. Might as well forget about saving money with those on delivery orders. The spread it out between all items on the order. If they are out of stock or send you out damaged items it's just gone. Because it only refunds the amount of item after the discount is applied. As an example I placed an order yesterday for oranges. Inflated original price was 9.99. Click coupon for 4.97, add reward $3.00 off produce. Was charged 6.08 for the bag. By my calculation that bad of oranges should cost me $1.97 simple math. I called customer service because me entire order was was over charged $26.49. The representive decided to start with the orange 45 minutes of his saying I was charged right and him putting me on hold so he could check. The 7th time he went to put me on hold I lost it I had told him a number of times to transfer me to someone that could help me. He refused to transfer me often ten more minutes I stated I wanted his supervisor. His answer was his supervisor would tell me the same thing. At that point I told him point blank at least his supervisor might know how to do simple math. That. I wanted to be transferred now that I did not want to deal with him anymore. I got his supervisor explained the amount of money I had been over charged. He put me on hold came back and said as a one time customer courtesy he would refund my money. I don't fell it's courtesy to give me back what was stolen from me to start with. This is every receipt not to the extent of today. But at least a dollar or two of over charge and like me I am sure 1000's of people everyday just don't feel it's worth the hassle to try get it back. But it adds up in the two years even if it only averaged $2 on each receipt twice a week $416.

I don't particularly appreciate writing a negative review, but this is bothersome. "I frequently shop at Albertson's in the early mornings, and I know most of the cashiers ( but this one might have been transferred or started working the mornings), and today, when I went there, I encountered a cashier named Maria. She was busy chatting with another staff member in the Starbucks section of the store and seemed annoyed when she had to come and ring us out. When I asked her a question, she gave me a rude look and reluctantly answered, she deliberately rang up the items very slowly, making others wait longer. It's a beautiful morning, and I don't understand why someone like her would want to make others' day miserable. As a cashier, her job is to help and assist customers; if she doesn't like it, she shouldn't work in that role."

I got excited when I found an item that is hard to find. I traveled 35 miles to learn they do not sell this item at all. It may be advertised online but this does not mean anything. Go to Walmarf, it is better.

I have been shopping at Albertsons for some time now, just wanted to give a shout out to Kristie an Philip! Thank you both for always being so kind, helpful when i come into the store. Helping me find what i need, or just a quick smile or a hello But i must say, its always clean an quiet! Prices are great an I always find good deals. I enjoy the atmosphere, an can take my time while shopping even if I'm riding in the cart when i don't feel well.

You both are a great asset to the company!

Albertson's produces usually are good fruits, so I shop Albertson's for the produce, they (Albertson's) really provide the freshest produce. I ordered some grapes (green) and it was full of spider webs, this isn't normally Albertson's style. Please in the future make sure your fruits don't have spider webs and any other unwanted things in them. I've taken pictures cause I'm very disappointed with my order.

I love Albertsons. But, I also realized that a pound of ground beef is $7.49 while last week it was $5.99. The store has gone beyond insane with prices and unfortunately, I need to stop shopping there and go to Winco again. I won't buy food at Walmart, but I am going to miss Albertsons.
I will check on their greed and sanity periodically. I have decided though, that this is enough. They sell wreaths for $40 outside...

I visited 2 of your stores 4241 an 4279 to buy mayo at both stores the mayo i was going to purchase was all out of date. I brought it to the attention of managers some went out of date in 2022. Went back 2 days later an they were still on the shelf! Is this the way you do buisness? Sad really sad.

Items ordered showed in stock, but weren't. 6 out of 8 items out and impossible to cancel, even hours before delivery. Chatted with someone and cancelled and confirmation, but order still delivered. Won't be shopping here again.

There were 2 workers just standing there! They didn't have the Boston cream cake we wanted and my husband stood there staring at the workers for 15-20 minutes. Then to top it off we received a old German chocolate cake!

The old phone app worked well. I'm not sure why they changed to a new format without any customer input. The new app is so frustrating!

They have great customer support. They helped me through everything and helped me understand everything.

This is by far the worst pharmacy ever, beside they call your doctor which don't melt to nothing they won't listen to her, and the HIPAA law states that you are not allowed to say what someone else's medicine is I don't care if you live with them or not this pharmacy gives up too much business when they they shouldn't and definitely shouldn't be calling your doctor like she gives two s**** so let that mother f****** b****

This place over and over allows employees to treat customers badly, with attitude and rudeness, limits so called deals and it's the most expensive groceries from all the stores, but quality and customer service is the worst! Plus is dirty! I am disappointed and disgusted to go there, I am done shopping in that place, every time I go there I end up upset with their style, non existent respect towards customers and ripping people off with their prices and products!

I'm a senior, typically we have to use the restroom more often, but the Durango Colorado store has them locked up, and you have to find management personal to access.Also every time I go into Albertsons I feel like I'm working for the store, being pushed into self checkout lanes instead of good customer service where they check you out and give you a good social feeling.I don't work for Albertsons and don't plan on it in the future, I'll never go back to there stores for any grocery shopping EVER! Mr. Hout

Groceries delivered to the wrong address multiple times. Fights for refunds. Errors placing orders. Long waits for customer service. And when I went to cancel, of course there was another error. I will now have to let them charge my card and then refund me just to cancel. How is this worth it? It was the worst grocery service I have ever tried.

This are thieves do not what they say they do.Dont trust them.Charge a lot of money for lies, online lies