Overview
Alan's Factory Outlet Store has a rating of 4.5 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention and great job. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Easy ordering. Had to make several changes to correct order. Read reviews about delayed delivery dates. They were true.
Very good price compared to others. This is my third carport and have been very pleased with them all.
Fantastic website! We loved being able to build and actually see what we were getting with the 3D builder.
Very quick order and delivery time. Set up was done so professional no mess very pleased with my purchase
Other than the fact it took forever to get an installation date, the building is exactly what I wanted.
Easy directions, easy to find what you're looking fore!
Friendly group of people. Kind and courteous.
Love the carport!
You need to be more upfront and tell the truth about delivery times. I've been told three different times and still haven't got my carport yet.
The price was good, the delivery time was as promised. My problem was with the installers. They did not speak very good english and the first thing that my husband and I tried to make clear to the installers was to not get close to the satelite and internet dish. They said that they understood, yet when I went back outside to check on them later, the roof of the carport was banging against the dish so hard that it actually dented it. I told them that was a big no no and that I now had no tv- they had knocked the dish out. SO I called the main Alan carport office and make a complaint - that not only did they knock the dish out but that also many many of their steel nails had been left in the driveway (I am still picking them up). SO on 2 occasions the main office contacted the installation team - and they were told that they checked - the tv worked which is a bold faced lie. A neighbor had walked over and witnessed that conversation that I had with the installers (or tried to with their evident limited understanding) I wasn't asking for much - I told them a couple hundred to compensate the dish repair - anything to show that they were trying to make this sale complete and right. I was told no. So would I recommend Alan's Carports and I have already had people stop - seeing the new carport and I do not recommend Alan's.
Very good website design, easy to navigate. Really like the build-it feature to see how it will look!
The product and installers were great. The length of time from ordering to installing was very lengthy though.
Delivery/installation was approximately 45 days after I placed the order, install crew was proficient and professional. Very satisfied!@
Cheapest price and they install.when we got it. Installers did a quick and good job.very happy with them.
I'm very happy with my carport. The work crew had it up in no time, and we began using it right away. I love it!
The site was easy to use and very informative with information regarding the purchase of my carport.
So far so good! Installation scheduled for next Friday! Update: I have been enjoying my Carport Greatly!
Easy site to navigate. Great prices. And free delivery and installation is why I chose this product.
Simple and easy. The installation team had the unit up in just a few hours. Looks great. Very stable. Alan's was the right choice.
Lets see how it all works out
Everything turned out great, did take some time though. Very satisfied with the carport for the money.
Best online store for Florida options. Carports have to be permitted to Hurricane standards down in our state and this was a great quality.
Pretty cut and dry
most every thing u need is the online:-)
even through covide 19 they came through
again thanks Alan,
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- Luray, VA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members