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AiryDress
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AiryDressReviews 543

3.4
airydress.com

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AiryDress Reviews Summary

The company has garnered mixed feedback, with customers praising the quality and aesthetic appeal of its clothing, particularly for older women. Many appreciate the timely delivery and user-friendly online shopping experience. However, significant concerns arise regarding sizing inconsistencies, misleading product representations, and poor customer service, particularly related to returns and refunds. Customers frequently report dissatisfaction with the quality of materials and the accuracy of received items compared to online images. Overall, while there are positive aspects, the company must address its customer service issues and product reliability to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
72
value
69
shipping
72
returns
55
quality
69

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Simple Not
April 10, 2021

I placed an order to airy.com on Feb 22nd. After complaining I received a message that my order would be shipped on April 7th. Today April 10th... still waiting.

Date of experience: April 10, 2021
Michigan
1 review
1 helpful vote
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Oh my goodness
April 6, 2021

SAVE YOUR MONEY! HORRIBLE COMPANY! Clothes are cheap but so is the quality. ABSOLUTELY IMPOSSIBLE TO RETURN FOR REFUND! Advertise easy return but THIS IS A LIE! SAVE YOUR MONEY!

Date of experience: April 6, 2021
Texas
1 review
24 helpful votes
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Scammers
April 6, 2021

My response to a return issue. It stated that the first item had a free return but then when I added the second item it charged me for both wow so I spent 23 I am expected to recieve a 7 dollar refund and your willing to give me a coupon for the next order, because you think I am going to order again after that generous refund, that's okay keep your generous offer I have lost more in life than 23 dollars. To bad there is no such thing as a no star review. Have a great day.

Date of experience: April 6, 2021
GB
1 review
2 helpful votes
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The cost of goods taken from my bank immediately but 2 weeks later no sign of goods. I never shop online and I won't do it again. How long do you expect customers to wait?

Date of experience: April 5, 2021
Texas
1 review
8 helpful votes
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I purchased a beautiful dress from Vencano but it was only in bright orange. I don't love the orange but the dress is beautiful. Well, I was thrilled when I saw the same dress in navy blue on
Airydress. The dress that came is of the cheapest fabric you could possibly find and the design was completely different. I will admit that it was well made, but NO! This will not due! It was bad knock off, a completely different dress. It makes me sad that the craftsmanship was so good but not the fabric or the design in the ad. I hope that seamstress finds a better company to work for. Return was quick and easy, but -DO NOT BUY FROM Airydress or Airycloth! YOU'LL BE SORRY. See pics below. Orange dress fits beautifully and DID NOT COME FROM AIRYDRESS!

+2
Date of experience: April 4, 2021
California
1 review
41 helpful votes
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Still waiting
March 29, 2021

Ok let's start with I have no idea if the Quality is good or not I can say that shipping items in a timely manner is definitely not I placed my order on February 10 2021 here I'm way past a month March 29 if I ever get this order I'll be surprised I'm still kind of hoping I'll get these things as I'm going out of town so if you guys read these please mail me my order Cheri

Date of experience: March 29, 2021
GB
1 review
8 helpful votes
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I received my first order yesterday. The price is cheap and the delivery is quick. That's the only positives.

Most of the material isn't what I expected. The sizes are way out. I am a UK size 8 so I ordered small. They are all at least a size 12. The only item I received which was XS was worse, that was at least a size 14.

I have tried all morning to get a returns label, it's impossible. Contacting them by email is just as bad. Even though their website clearly says easy returns, it's not.

Luckily I have a sewing machine so can modify nearly all the items myself, not what I wanted to do with new clothes but no option.

I definitely won't use them again. Wish I had read more of the reviews!

Date of experience: March 27, 2021
Florida
1 review
3 helpful votes
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Please don't waste your money. What you see in the pictures are copies of the pictures not true product.

Date of experience: March 26, 2021
Florida
1 review
3 helpful votes
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I ordered 8 items thought I would get these items before my vacation - it's been almost a month since I ordered these items and still haven't receive them. I sent an email and my question wasn't really answered. My order keeps telling me that it's in process mode. It's ridiculous - I tried to cancel my order and if I go forward with canceling it they stand to keep a portion my my money for doing nothing but delaying the shipment. So either way they win. Has anyone tried canceling their order and if so - did they return your money in full?

Date of experience: March 24, 2021
Virginia
1 review
2 helpful votes
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Dissatisfied
March 23, 2021

Ordered a bathing suit recieved wrong color. Ordered adult shoes received children's shoes. I wanted my money back and will never order anything again.

Date of experience: March 23, 2021
GB
1 review
4 helpful votes
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I ordered a dress 10 days ago and still they have not dispatched it, I've read and seen a lot of people have been sent a different version to what they have advertised. I am a fully qualified dressmaker and i can see clearly what they are doing, They will post a picture of a good quality items, then they will send a cheaper version, different types of fabric used, Its a huge scam, and i cannot believe these people get away with it.
If my dress does turn up, which I'm not holding up much hope on its arrival, I shall inspect it thoroughly, then if it turns out that its cheaper fabric than the one advertised, They will be getting reported to everywhere i can possibly report to. If it don't arrive, I shall report to PayPal. I see they have no feedback on there website whatsoever.

Date of experience: March 22, 2021
Czechia
1 review
0 helpful votes
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Halenka
March 15, 2021

V pátek jsem dostala zásilku, jsem spokojená, vše mi sedí, pěkné barvy i materiál. Budu dělat další objednávku

Date of experience: March 14, 2021
Australia
1 review
3 helpful votes
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SCAM
March 12, 2021

This website is a SCAM.

Returned my order in disappointment in the clothing design, material and quality. They are nothing like the photos or the advertised.

Tracking online shows returned parcel delivered. Asking for my refund, email responded I have to wait 30 days.

After 30 days, still no refund.

Logged in last night to query again. Today to check reply, everything is GONE.

NO SHOPPING HISTORY.
NO RETURN REQUEST HISTORY.
NO ENQUIRY HISTORY.

Order number **************

Date of experience: March 12, 2021
Florida
1 review
6 helpful votes
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Poor delivery service
March 12, 2021

Took the money out of my acct the day i ordered it has been 4 weeks and the order has still not been shipped not at all happy no way to canx order

Date of experience: March 12, 2021
Czechia
1 review
1 helpful vote
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Tak jsem se těšila na svetříky a přišly hadry jako ze sekáče, hnus. Dobrý tak jako strašidlo do záhonů.

Date of experience: March 6, 2021
Washington
1 review
127 helpful votes
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You don't get what you ordered
February 17, 2021

I have checked various review websites to find out whether it would be a wise choice to order from airydress.com. I mostly read positive response and made the mistake of trying it anyway.

But it was too good to be true. I should have known. The 3 sweaters I ordered did not look like the pictures at all.

I want to return them, but I have to pay 7 euros for that.

People be warned! Don't order clothes from this website, unfortunately you don't get what they advertise with.

Date of experience: February 17, 2021
North Carolina
1 review
2 helpful votes
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Long wait
February 16, 2021

I order shoes on 2/7/21 this company took the money immediately after i placed the order. It is now 2/16/21 i checked the status of the order my order has not yet been placed. I tried to contact this company by their email system, received an email back saying something about peek season. If i would have known i would have never purchased anything from this company. Remind me of Wish same concept.

Date of experience: February 16, 2021
New York
1 review
0 helpful votes
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Well, i ordered a dress. Came and i was very disappointed of the fabric quality. Cheap and not cotton. I can't wear this dress. My skin can't breathe. Of course i'm returning. Then, i got a pair of shoes which i want to return but the refund is so small i rather keep them an give away.

Date of experience: February 9, 2021
North Carolina
1 review
0 helpful votes
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I ordered a dress that I'd ordered from another company (double the price) twice & waited 3 months for it not to arrive & my money was not refunded. Airy delivered the dress in 2 weeks.The quality was fantastic & I only wish I'd known of the company before wasting time & money on another company's (JFN) very slow order processing & delivering if the order arrives at all. I'm extremely pleased with Airy so much I just placed 2 orders over $100 each. Give them a try. The same garments offered on other sites that take months to arrive was a breeze & I believe the quality was better coming(fabric, seams, hems, no frayed edges) from Airy.

Date of experience: February 5, 2021
South Africa
1 review
3 helpful votes
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DON'T USE AIRY!
February 5, 2021

DON'T USE AIRY! Our order was R3292. 93 ($226.00). Airy put all the wrong prices on the invoice that came with the goods. On average they put it at 10% of the actual value. Customs in South Africa stopped this parcel because of the LOW VALUE on the invoice. Now DHL courier is demanding that we pay another R3354. 20 ($230.21) for the parcel to be released because AIRY'S INVOICE WAS WRONG. This will make our purchase MORE THAN DOUBLE what we agreed on when we paid online. The amount gets more every day because they now charge a storage fee at customs too. I have emailed Airy numerous times, I got no reply from them and DHL is threatening me to pay their bill.

My aunt also bought from them. Her's got delivered, but of the 12 items she ordered and received, only 8 items were correct. The other 4 items were random blouses she didn't order.

Date of experience: February 5, 2021

From the business

Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.


airydress.com