business logo of Agoda

AgodaReviews 4,435

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Agoda?
grey star
grey star
grey star
grey star
grey star

Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.

service
788
value
751
shipping
340
returns
454
quality
649

We monitor reviews for authenticity

Malaysia
1 review
0 helpful votes
Follow Ilyana M.
Unfollow Ilyana M.
Share Review
Report Review

... it would really help if the prices shown are reflective of the no. Of nights chosen by customers inclusive of 6% gst & 10% service charge, i. E. net payable. Agoda should also improve on the description of hotels. Currently the descriptions are annoyingly insufficient.

Date of experience: March 8, 2016
Philippines
1 review
1 helpful vote
Follow Lui R.
Unfollow Lui R.
Share Review
Report Review

ECONOMICAL
March 8, 2016

Prices are very affordable, transparent about the fees and no hidden charges. Great!

Date of experience: March 8, 2016
Malaysia
1 review
0 helpful votes
Follow kribang l.
Unfollow kribang l.
Share Review
Report Review

The hotel I choose through agoda.com have always been good

Date of experience: March 8, 2016
Australia
1 review
0 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

Looks great on this web site, that's why I booked, can't wait to get there.

Date of experience: March 7, 2016
New Zealand
1 review
0 helpful votes
Follow Timothy H.
Unfollow Timothy H.
Share Review
Report Review

We have always found this site efficient and easy to book and have never had any problems with hotels that we have booked through out the world

Date of experience: March 7, 2016
Philippines
1 review
0 helpful votes
Follow Carolina D.
Unfollow Carolina D.
Share Review
Report Review

Thank you Agoda for the easy and no hassle booking!

Date of experience: March 7, 2016
New Jersey
1 review
0 helpful votes
Follow Stewart T.
Unfollow Stewart T.
Share Review
Report Review

Last room
March 7, 2016

I just book for the first time on this site. The room was sold out everywhere else, yet it was still listed here. I am so thankful. I will be looking at the Burj Khalifah in Dubai from my huge room thanks to this site. Thank you

Date of experience: March 7, 2016
Australia
1 review
0 helpful votes
Follow Colin P.
Unfollow Colin P.
Share Review
Report Review

I have been using this service to book hotels for at least six years and I have always had complete satisfaction. I highly recommend it!

Date of experience: March 7, 2016
Australia
1 review
0 helpful votes
Follow Gino L.
Unfollow Gino L.
Share Review
Report Review

This site is so easy to use and very informative. You can make your choice based upon all the right information including other travellers' reviews.

Prices are great too!

I always head here before travelling for peace of mind in my accommodation

Date of experience: March 7, 2016
Virginia
1 review
0 helpful votes
Follow Sheela V.
Unfollow Sheela V.
Share Review
Report Review

Every time I call Agoda for questions about my booking, they are always extremely helpful. They have called the hotel for me to answer my questions!

Date of experience: March 7, 2016
Australia
1 review
0 helpful votes
Follow Tina N.
Unfollow Tina N.
Share Review
Report Review

This site is ver easy to use unlike some other sites. You also receive a confirmation by text message which is so much quicker than waiting for an email especially if you are not using your data and only slow hotel wifi

Date of experience: March 7, 2016
GB
1 review
0 helpful votes
Follow michelle h.
Unfollow michelle h.
Share Review
Report Review

Cheapest
March 7, 2016

This is the second time I have used Agoda, first time for a Rome hotel and now for Tokyo hotel. Both times they have been the cheapest website

Date of experience: March 7, 2016
GB
1 review
0 helpful votes
Follow Tanya P.
Unfollow Tanya P.
Share Review
Report Review

Great Deal
February 29, 2016

Reasonably priced, close to terminal, site easy to use,

Date of experience: February 29, 2016
India
1 review
0 helpful votes
Follow SRIDHAR M.
Unfollow SRIDHAR M.
Share Review
Report Review

THE AGODA WEBSITE HAS GIVEN ME THE BEST PRICE. I HAVE BEEN A MEMBER OF AGODA FOR LAST EIGHT YEARS. EXCELLENT EXPERIENCE.

Date of experience: February 29, 2016
Singapore
1 review
0 helpful votes
Follow Watson T.
Unfollow Watson T.
Share Review
Report Review

Easy & hassle free
February 29, 2016

Tried many online hotel bookings and i think Agoda is the easiest to use

Date of experience: February 29, 2016
Australia
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Sensational
February 29, 2016

I find agoda very helpful with searching for the tiype of accomadation im looking for. Personally i was loking for a resort style in Koh Chang with facilties such a breakfast, gym and having the beach at the front door. And boom there were over 3 or 4 options within a reasonable price.

Date of experience: February 29, 2016
Australia
1 review
0 helpful votes
Follow Janine B.
Unfollow Janine B.
Share Review
Report Review

Excellent
February 29, 2016

I never have a problem with Agoda. Have used them many times with out any issues. Would highly recommend them. Well done Agoda.

Date of experience: February 29, 2016
Germany
1 review
0 helpful votes
Follow Lolita M.
Unfollow Lolita M.
Share Review
Report Review

Agoda is my go-to
February 29, 2016

Always will be my go to. Best pricing and availability is accurate. Never any issues on check in.

Date of experience: February 29, 2016
Malaysia
1 review
0 helpful votes
Follow Roslina Z.
Unfollow Roslina Z.
Share Review
Report Review

Easy and Fast Service.
February 29, 2016

I have used Agoda service to book my stay in a few other countries and the hotels which they offer never failed me.

Date of experience: February 28, 2016
Japan
1 review
0 helpful votes
Follow randall p.
Unfollow randall p.
Share Review
Report Review

Always a pleasure
February 29, 2016

Easy to use and cover most places with a good variety of hotels and prices.

Date of experience: February 28, 2016