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AgodaReviews 4,434

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.

service
787
value
751
shipping
340
returns
454
quality
649

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India
1 review
4 helpful votes
Follow Jayesh V.
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Agoda is the best and most competitive when it comes to hotel booking - Before booking I kept checking rates on MakeMyTrip.Com, Bookings.Com, Hotels.Com and Expedia.Com but most of the time I found the cheapest rates at Agoda only.

Most unique, helpful and important service provided by Agoda is "HOLD FOR FREE" which no other web site provides so without any hesitation people can book hotels - Due to this service even many non decider would utilize such opportunity of travelling at best hotels at much cheaper price.

The best part is the complete description of Hotel Rates with all details of Taxes, Service Charges etc are mentioned with exact % and what your rate includes and excludes so you are sure what you are paying and no hidden charges which may be collected by hotel which is very helpful and transparent business practice.

Also actual hotel room details and photos are given, which is very good compared to some other sites which hide or do not show you actual facts about room.

All the best Agoda and keep up your good work.

Regards / Jayesh

Date of experience: April 5, 2016
Malaysia
1 review
0 helpful votes
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Great Deals
April 5, 2016

Thank you Agoda for providing such an excellent service for customers to have the best deal on hotels. I would definitely recommend Agoda.

Date of experience: April 5, 2016
Japan
1 review
0 helpful votes
Follow Huan L.
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It's very easy to find Pagoda on internet, so it could be useful for people who need to find nearest hotel in the last minute in case they missed flight or urgent case to go oversea.

Date of experience: April 5, 2016
Malaysia
1 review
0 helpful votes
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Fast n furious
April 5, 2016

A member always looks for benefits from membership. Always remember your best active members n special hosts for them... please.

Date of experience: April 5, 2016
Ohio
1 review
0 helpful votes
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Ease of navigation
April 5, 2016

Easy to navigate, no surprises, and loaded with plethora of photos
Thanks

Date of experience: April 5, 2016
California
2 reviews
0 helpful votes
Follow Jannie W.
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I use Agoda for all my international hotels. The website is easy to book and the prices are good. The prices are fairly the same with other booking sites, but most often you have more hotel choices and I've always found cheaper prices on Agoda.

Date of experience: April 5, 2016
California
1 review
0 helpful votes
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Reserving rooms
April 5, 2016

I always like that I can reserve a room In advance and being able to cancel when I can not make the trip

Date of experience: April 5, 2016
New Zealand
2 reviews
0 helpful votes
Follow Bruce S.
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Agoda make booking your hotel accommodation a breeze. No matter where you want to go, they have every accommodation option covered and at extremely competitive prices. Their hotel reviews are from real guests and are both informative and generally very accurate. Their online hotel information is always up to date and comes with easy access to locality maps to help you find nearby local attractions and transportation options.

Date of experience: April 5, 2016
Virginia
1 review
0 helpful votes
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Agoda ROCKS!
April 5, 2016

Easy to find reasonable hotels, check location on map provided and BOOK. Frequent sleeper points help sweet bonus.

Date of experience: April 5, 2016
Australia
1 review
0 helpful votes
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Excellent company
April 5, 2016

Always had good service and help from this company.
However the last time i used them they passed my business to booking.com, who after being paid obviously did not want anything to do with changes, instead telling me to directly contact the hotel i was staying at, great customer service not!
Will still use agoda but they have tarnished what was a spotless reputation.

Date of experience: April 5, 2016
Singapore
1 review
0 helpful votes
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It offers very attactive rates n is easy to use. The information given helps us to make a well-informed decision.

Date of experience: April 5, 2016
Australia
1 review
0 helpful votes
Follow Ian H.
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Have used Agoda all over the world. Only had a problem once, and not the fault of Agoda, but the hotel had misleading information. Agoda took the trouble to sort it out and were incredibly helpful... use Agoda and travel worry free.

Date of experience: April 5, 2016
Philippines
1 review
0 helpful votes
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Easy booking
April 5, 2016

Agoda gives me the best rate and provides easy browsing of many hotels worldwide

Date of experience: April 5, 2016
Nepal
1 review
0 helpful votes
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Agoda offers the best rates than others and also the best hotels. I had booked 4 times with Agoda for hotels in India and abroad and was very much satisfied,

Date of experience: April 4, 2016
Malaysia
1 review
0 helpful votes
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Booking period.
April 5, 2016

Normaly we will plan for holidays and grab the airlight ticket early.
But agoda only open the hotel booking when the month nearby.
Hope that agoda will improve to open more early like one years period to easy us to plan the holidays.

Date of experience: April 4, 2016
Philippines
1 review
0 helpful votes
Follow Franchesca L.
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I have book a hotel through Agoda for my upcoming travel. Days after my reservation the said hotel's price became much lower. As a budget traveler, of course I have cancelled my first reservation (yey for free cancellation! Lol), and rebooked the same hotel again! Thanks so much Agoda! :)

Date of experience: April 4, 2016
Australia
1 review
0 helpful votes
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Best website
April 5, 2016

Easy to use, all functions you need are where are supposed to be. Intuitive

Date of experience: April 4, 2016
Singapore
1 review
0 helpful votes
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A. G. O. D. A.
April 5, 2016

Always. Great... On time... Delivery... Awesome!... A G O D A!

Date of experience: April 4, 2016
India
1 review
0 helpful votes
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Agoda rocks
April 4, 2016

Helped me to find a good hotel in a remote place like Jagdalpur and I was not confident of finding the hotel in any other website. Its cheap than anything else.

Date of experience: April 4, 2016
Philippines
1 review
0 helpful votes
Follow Fel J.
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The sites was very easy to use. Of course worth to mention Agoda offers one of the best if not the best deal online.

Date of experience: April 4, 2016