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AgodaReviews 4,434

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.

service
787
value
751
shipping
340
returns
454
quality
649

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Malaysia
1 review
0 helpful votes
Follow Eric W.
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We are budget travelers. Very often I get specially low price from Agoda for the same value. When I called up some hotels hoping to get cheaper price for booking directly with them, it costs much more. Some of them even told me to book through Agoda to get cheaper price.

Date of experience: May 23, 2016
Singapore
1 review
1 helpful vote
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Awesome
May 24, 2016

Everything was good. This is my 3rd time staying here. No regret. Thank you RHR Uniten Hotel. Keep up the good work!

Date of experience: May 23, 2016
Indonesia
1 review
1 helpful vote
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I have used Agoda many times to book hotels in several countries.
The command is very easy to understand and the rate is very good especially if you become a member.
Thank you. Well done Agoda!

Date of experience: May 23, 2016
Switzerland
2 reviews
0 helpful votes
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Just booked a room here. So easy. Everything went fine, just once there was a glitch with Safari and certificates..

Date of experience: May 23, 2016
GB
1 review
0 helpful votes
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I find it's always worth checking Agoda prices against other hotel price comparison sites, Agoda usually proves to offer some great deals

Date of experience: May 23, 2016
California
25 reviews
54 helpful votes
Follow Audrey F.
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As a vendor I must say I have had a difficult time with agoda.com I completed all their paperwork, but even after FOUR attempts I dont have a contract. Everything is done by
Computer and there is no vendor service phone number. It simply doesnt work for me.
If one is a guest trying to make a reservation that may be great but for someone in the
Hospitality industry, signing up with them is a complete pain. I have now given up on
It and deal with booking agents in the U.S. www.santeebnb.com

Date of experience: May 21, 2016
Hong Kong
1 review
0 helpful votes
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Convenient website
May 13, 2016

It is easy and convenient to book a hotel through this website.

Date of experience: May 12, 2016
GB
1 review
0 helpful votes
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Easy to use site
May 12, 2016

Good selection of hotels, excellent information regarding details of rooms available. Very easy booking method.

Date of experience: May 12, 2016
Canada
1 review
0 helpful votes
Follow Nandu K.
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I live in Ontario, Canada and practically work in Asia - Korea, Singapore, Indonesia, India. With Agoda, I book the best hotels at a very resonable prices. I will never go anywhere else.

Date of experience: May 12, 2016
Kenya
1 review
0 helpful votes
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It is great to deal with Agoda.com service is good you get few bad ones but over roll not bad

Date of experience: May 12, 2016
Malaysia
1 review
0 helpful votes
Follow Boh Y.
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Have been using this to book my hotels for the last 3 years. Have always given the best deals amongst all the other booking sites

Date of experience: May 12, 2016
Malaysia
1 review
0 helpful votes
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Satisfaction
May 12, 2016

Easily to booking, manage the booking, and mostly free cancellation. Plus no need to pay immediately till u confirmed your room. Tq

Date of experience: May 12, 2016
Malaysia
1 review
0 helpful votes
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Easy to locate a good and economical accommodation

Date of experience: May 12, 2016
Indonesia
1 review
0 helpful votes
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www.agoda.com... very fast book and buy voucher hotel, and very simple website application... easy to use... very comfortable... Excellent...
Wrong date, can very easily to change the correct date...
Keep Going...

Date of experience: May 12, 2016
Singapore
1 review
0 helpful votes
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I like the manage my bookings functionality and interface.

Date of experience: May 12, 2016
Australia
1 review
0 helpful votes
Follow Haydob A.
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At short notice I needed to book accomodation in Brisbane for a small group.
Agoda gave us a comprehensive list of hotels, and deals that the hotels couldn't match when we called to discuss options.

I can't recommend Agoda enough.

Date of experience: May 12, 2016
Australia
1 review
0 helpful votes
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Easy to use site. Able to get a quick comparison of hotels (with reviews) in your area of choice and make the booking without hassle.

Date of experience: May 11, 2016
India
1 review
0 helpful votes
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Agoda gives you the best price for booking in hotels. As I was about to book rooms, I thought of visiting Agoda and believe you me, I got the rooms at less than half the cost of other offerings. Great site, great service. Go for it.

5/5

Date of experience: May 11, 2016
Indonesia
1 review
0 helpful votes
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My first time booking with Agoda. It is really easy to use and it gave me the best deal I can have, even from the insider staff I asked. Hope my stay will give me love for this site more. Thank you!

Date of experience: May 11, 2016
Indonesia
1 review
0 helpful votes
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Aminolty
May 11, 2016

I really love your website to book hotels and I always use it everytime i want to stay in hotels everywhere i go.

Date of experience: May 11, 2016