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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.
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Never had a problem yet agoda very good service and i will continue to use
Keep it up Agoda. Excellent Hotels across the globe.
Consistently good prices and allows you to search for family rooms which many site don't!
Easy to use the site. HOwever, after input of credit card details they prompt you if you'd want an upgrade but they don't put in the additional fee that needs to be paid. They only show the amount you've paid already, letting you think that the upgrade would be free. But after you click on upgrade, that's the only time they reflect the total full amount charged to the card, which was in my case, an extra 50sgd. There should have been a confirmation first. Sigh.
In my dealings with Agoda I have found that they have "smoothed" the way with making the job of booking accommodation and resulting comfort and value a very stress free experience.
So easy and so true. I found the lowest rate on this site.
Easy to book especially when you have an account:-)
Great location. Getting to the hotel could be a bit of problem for 1st timer due to the highway. Other than that... everything was good
Going to visit my daughter. Never been to Gladstone before and the process with Agoda was hassle free and so easy... even for someone only slightly computer literate
I use Agoda Booking for all my hotel bookings I would Highly recommend their website to everyone looking for a Great deal and I always speak highly of them to work colleagues and family/friends basically anyone looking to book a bargain deal. I've also dealt with their customer service staff when I've made an error on my booking online and they were exceptional.
They have easy access to all places around the world if you would like to book for a hotel, Agoda is the answer.
This pages is convenient for tourist to search on seasonal prices and good discount.
Great website, booking hotel online are best with Agoda online system. Save time and money. Definitely, will be a loyal customer of Agoda. BTW i am a IT guy and i salute the system of Agoda.
Cheers
Thanks great service makes traveling so easy!
Fredrik
I am doing booking with Agoda from years! They always exeed my expectation when it comes to price and customers care
The best way to book hotel, when u wanna go to traveling, so far i never have problems, i alwys have a good experience especially in BKK when I traveling with my boyfriend, thanks to agoda, anywy please read the reviews bout the hotel, its more helpful to give u information bout the hotel, more u read more good! To make sure u not wrong choose the hotel and regrets., enjoy!
I had recently booked with Agoda 2 nights stay at Amansari JB City hotel. But was told upon checking in (after 3hours wait at Custom, we were extremely exhausted), that the hotel will be under going renovation and closing on the same day we check in (30th Apr). - Is Agoda aware?
Without any choice, we were arranged to be transferred to Erica Hotel (formerly also known as Amansari Hotel). The location is unknown to us but that is not the main concern.
On arrival to do checking in, there were issues that the hotel we booked did not follow up with documents and we were made to wait and they even overlooked my reinstatement being completed.
Erica Hotel stay were also not so good, checked into first room - Toilet air con leaking. Changed to second room - Main air con dripping after turning off and when turned on again when we back to the room. Most importantly is the Reception Staff were not friendly. I would not say the room is not clean but not so comfortable.
I had booked another night this time with Grand Bluewave end of the month. As we frequent JB for short trips, i truly hope that Agoda could recommend to me (budget is concerned) some good and clean hotels.
My email is *******@gmail.com
Thank you.
By more than 6 months I have used this platform for book some hotels, Europe and Asia, and punctually is arrived on my email account the form for post reviews about the hotels staying... well, after many and many reviews about well and bad opinions, any and I repeat ANYONE of my opinions has been published for help other consumers. The customer care reply me that they have millions reviews every day and is impossible to give space at all customers reviews, so in other words don't trust in Agoda, their reviews are totally fakes as in my personal bad experiences with more than 23 different bookings in 6 months... I will never use anymore this platform for booking!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members