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AgodaReviews 4,434

2.3

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Agoda Reviews Summary

Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.

service
787
value
751
shipping
340
returns
454
quality
649

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GB
1 review
0 helpful votes
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Easy booking transaction get membership of agoda to get the membership benefits

Date of experience: June 9, 2016
District of Columbia
5 reviews
1 helpful vote
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I have used this site for my husband when he is away on business. Sometimes he wants to stay over for an extra day but not at the business hotels or their prices. This site has given us fabulous options - at the best hotels (including the same business hotels) at prices we can afford. In London both my husband and myself and my daughter have used Agoda to stay in really exceptional hotels. Now booking for a family trip back to England and Scotland. Can't recommend them more highly. In addition, I have had to change dates for our trip and the cancellation was as easy as pressing a button. We are now fixed on our dates and I'm really happy with the result. Thank you!

Date of experience: June 9, 2016
GB
1 review
0 helpful votes
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Hassle free
June 10, 2016

The featured price offered was attractive and the booking procedure painless

Date of experience: June 9, 2016
Cambodia
1 review
0 helpful votes
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It is convenient
June 10, 2016

Using AGODA is fast and easy. You can also accumulate points and redeem them the next time you make your booking.

Date of experience: June 9, 2016
AE
1 review
0 helpful votes
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I find their prices much cheaper than any other booking websites.

Date of experience: June 9, 2016
Thailand
1 review
0 helpful votes
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Very Professional
June 9, 2016

I always use Agoda as I have never had anything go wrong in my dealings with them. The web site is clear and easy to navigate. The price they show is the price you pay which is often lower than the recommended price. I would suggest to anybody looking for hotels etc to try this web site.

Date of experience: June 9, 2016
Singapore
1 review
0 helpful votes
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Awesome
June 9, 2016

I am extremely satisfied with the services which really practical and user friendly

Date of experience: June 9, 2016
AE
1 review
1 helpful vote
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Except for the fact that my Agoda points expire very soon and I cant use them when I need it, this is an amazing website to make my hotel bookings///will prefer it any day over other websites..

Date of experience: June 8, 2016
Malaysia
1 review
1 helpful vote
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Fast and reliable
June 9, 2016

Booking thru agoda is the most convenient,, its fast and reliable... i have always use agoda for my hotel booking. Kudos

Date of experience: June 8, 2016
India
1 review
1 helpful vote
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Professional, quick & easy to navigate. Best experience.

Date of experience: June 8, 2016
Canada
1 review
1 helpful vote
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The best hotel price as always in Asia and Europe.

Date of experience: June 8, 2016
California
1 review
1 helpful vote
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Better selection than priceline or the other big travel companies
Great deals
Easy to use and free cancellation

Date of experience: June 8, 2016
Philippines
1 review
0 helpful votes
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Agoda booking
June 9, 2016

No real issues on choices or costs, but one minor detail on booking, on filling in the payment detail the choice of year for expiry of my card was listed as 201,201,201 etc only three figures showing. I guessed that 2019 was the third and tried and luckily it was but this needs sorting. However I'm pleased with the booking I made and the ease and pricing means I will recommend and I will re-use agoda

Date of experience: June 8, 2016
Malaysia
1 review
1 helpful vote
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My number 1 choice
June 9, 2016

I've used agoda for years. And i've tried other websites too. In the end i always come back to agoda because of its website convenience and hassle free check in and check out.

Date of experience: June 8, 2016
Malaysia
1 review
1 helpful vote
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I will continue with this service provider n recommend to friends n relatives.

Date of experience: June 8, 2016
Bangladesh
1 review
1 helpful vote
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This side is same lower as other website hotel booking. Above all, I like because if anybody face trouble then he can get help from Agoda by calling them. They are really very helpful and cooperative.

Date of experience: June 8, 2016
Australia
1 review
0 helpful votes
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I have used Agoda for over 5 years, about 20 times, in East Asia and Australian capital cities; and so far, my stays at (usually) 4-star hotels, have ALL worked out well - and have had no issues with processing of payments, including refunds for eligible booking cancellations.

Date of experience: June 8, 2016
Hong Kong
1 review
1 helpful vote
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AGODA is AWSOME
June 8, 2016

Rates are best compared to any other website and booking process is smooth. Would recommend following details also to be updated along with hotel details:
1) Guest Images to have a look at the real picture of the hotel amenities
2) More details on various rates mentioned on AGODA for the same room.

But for now... AGODA you are AWSOME

Date of experience: June 7, 2016
Australia
1 review
1 helpful vote
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So easy to negotiate your way around the site! Fabulous pics of the hotels etc and easy to find reviews!

Date of experience: June 7, 2016
Philippines
1 review
1 helpful vote
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Super easy
May 24, 2016

As usual super easy and reliable. Agoda customer care team also very helpful if you have issues with your booking.

Date of experience: May 23, 2016