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Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.
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They have the best offers and best service ever! I always book with them and never was disappointed!
I feel save to booking hotel with agoda. Agoda is the best
Simple n easy to use! Best prices! The only site i will go for booking hotels
Agoda has always given me the best prices against all others, including booking directly with the Hotel!
I've been using Agoda, Expedia, Etc
Convenient to use and price are good as compare to those that is doing so much advertising but yet price are higher than agoda. Agoda is really the site to book for your hotel stays. Well done!
I Booked all my Hotel during my last trip to Cambodia, Malaysia and Singapore.
I got the best Deals-rather can say Steal by Agoda.com.
All the rooms were Exactly as described on the portal - Location, Facilities and Cleanliness
I will recommend and have been recommending booking hotel thru Agoda.com
Please keep it up
Warm regards
Ganeshram.-India
Information is clear and concise on locations all over the world.
Good selection of hotels and better pricing available for the selected hotel. Easy to navigate and plenty of information, including guest reviews that is critical for making a wise choice.
Mudah menggunakan website agoda untuk booking kamar hotel, dan setelah menjadi anggota banyak promo hotel yang diinformasikan dengan harga yang cukup kompetitif (value for money).
Great locations, prices and very easy to use software. I have used other sites in the past and typically would price compare. Now over time I only use agoda and have stopped price comparing!
For the past 3 years I booked my hotels with agoda but did not know that I could earn points. After 3 years I emailed agoda and even without asking, agoda added all the points I have accumulated from my trips for me! The points were so substantial I was able to get a $100 discount off my latest hotel booking! Simply wonderful! Thank you agoda :)
So far all my bookings w/ Agoda both local and international were in order. Good coordination w/ hotel partners and all my request thru agoda were accommodated.
I stayed here on my first ever visit to Tasmania years ago, and was more than happy, with service, location, staff etc etc... Have just booked to stay here again, this year.
Agoda is the best hotel online booking all over the world.
It is fastest, cheapest, easiest and customer friendly.
I like Agoda
I like using Agoda because it is very easy to use and you can pay upfront for the accommodation whereas a lot of other sites won't allow that so when you are booking for business travel, like I do, it's is great to be able to pre-pay.
Due to a change of circumstances I had to change my booking dates. Nothing could have been easier (and no charges were involved!).
I was not getting any booking for Kruger. But then Agoda saved my trip from being cancelled.
Booked thru Agoda first time, hopefully everything is going workout good, so I could use the site more times.
Used Agoda for all my Asian stays and they are awesome
Answer: I didn't know that? I have had the best deals from them and I find them very helpful.
Answer: I don't bother making lists just search for where I am going and select the best deal for at least 1 mth before its needed and keep track of prices
Answer: You maybtry the resort website http://thecliffresort.com.vn and check the payment method. I got a better rate thru agoda, so did not contact the resort directly. The photos in agoda and resort web truly reflect the rooms and facility. http://thecliffresort.com.vn
Answer: For me as well very bad experience with this site. The administrator failed to confirm my booking in the evening, claiming they could not see it in their system and stating that the reserved room was unavailable, despite all the correct booking information being provided. Instead, they offered me a different room. At 10 PM on December 31st, traveling with a child, I had no choice but to agree and pay again for the alternative room. I immediately reported the issue to Agoda for assistance. The room we were given was in an unacceptable condition: it was dirty, there were holes in the bathroom walls, and mold was visible. It was nowhere near the standard described in the booking. The following morning, a different administrator located my original booking and refunded the payment for the additional room. However, they falsely claimed that I had stayed in the room I originally booked. This is not true—the room I stayed in differed significantly from the description and photos provided at the time of booking. Despite providing all necessary evidence, Agoda has refused to support my complaint, stating that the hotel confirmed my booking, which does not address the poor service, the forced additional payment, or the unacceptable condition of the room. This experience demonstrates an appalling lack of customer care from both the hotel and Agoda. As a customer, I feel my rights were ignored, and no proper resolution was provided. I expect Agoda to take accountability and address this issue properly, as this level of service is completely unacceptable.
Answer: Well, you probably need to call the customer service online or send them email from Agoda to get a reply. I feel that it was in vain to look for any help or compensation once your reservation has been done. Even the you overlooked some tricky information, Agoda will completely ignore what you said and push the blame to the hotel/property or the users. That is how I feel after trying so sort our the issue. Once a mistake is made, we probably can only eat it. Never expect they will admit any misinformation on line.