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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.
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Try booking with agoda. They will never fail you ant it's hassle free.
I have been using this website for the reason that it is easy to make and cancel reservation. Also I get a great deal on the hotel prices.
Great site. Agoda allows you to book for friends and family members
Being unfamiliar with the Agoda lodgings site appearing on the search for hotel bookings, I decided to take a look anyways... and am glad I did so. The appearance and function of location maps are tremendously helpful in finding lodgings in exactly the area in which you are interested. I found suitable lodging in the best location possible in the business area I preferred right away. The bookings are simple, clean-cut, and straight to the point-- completed in a snap. The pricing was excellent.
Agoda has always been keen to satisfy the customer; in case of any issues with the bookings, they inadvertently offer you a better set of options within your area of choice.
Kudos!
I've never felt more secure on a website. The information is precise and straight to the point, you don't feel trapped and you can simply revert any decision you make, therefore not feeling pressured to know everything straight away. Amazing experience!
Quick and easy to use. I put in my dates, chose my hotel and off I went. So easy and paid by paypal.
Agoda is a superb online service; easy to use, informative with regards to a variety of establishments, and have super insider deals that are difficult to ignore!
I have now used Agoda on several occasions and introduced some friends who don't regret subscribing!
Agoda has the worst service ever. Got me stranded twice over with hotels bouncing me off. Left me with huge expenses on phone & taxis and no place to stay. And now they refuse to honour their word of refunding me. Total harassment - never ever agoda
I stayed at this lovely hotel for only 2 nights but I'm returning next year! The staff were very helpful & friendly along with terrific location near cafe 43! Also good massage nearby & very close to the all the shops & market. The room was fine with great cable tv, a good fridge, kettle & wifi. I even had a nice balcony & air con. All the essentials!
Checked other booking sites... this one was the best (cheapest).
A very wide choice of hotels is presented, with pricing that is highly competitive. Then, when booking, the booking process is quick and seamless. Great job Agoda.
Agoda has great selection at competitive rates. Never had a problem with a booking.
I always book hotel through agoda and never have a problem at all
Have booked great resort holidays on great deals. Great after sales service as well!
It's must easier and you may get cheaper deals too
I have already recommend this hotel to a friend of mine. I am from the United States and I'm staying at this hotel. My friend is visiting me here in Thailand and we will both be staying here as well..
I had a serious problem with a hotel during a stay in China. I contacted Agoda by email and within 4-6 hours they had repeatedly tired to ring me. When I did pick up my phone the service agent spoke clear English and was very helpful. He had already contacted the hotel and arranged for a refund. This would have been very difficult for me to do as I don't speak Chinese and the hotel staff didn't speak English. They followed up my situation with an actual phone call (the second one). Too often its always by email but in total I got 2-3 calls and 2 emails. I honestly feel this company cared about me and took my situation seriously. Theywere fair, logical and quick. The hotel I changed too was booked through Agoda. If they hadn't of been so helpful I probably wouldn't use them anymore. It's rare I take the time to do any sort of feedback especially positive feedback but guys, you did a great job and I appreciate it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members