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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 24th among Hotels sites.
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Wanted the very best accommodation - took me some time and a couple of un necessary bookings to lock in price, but finally chose this hotel. Thanks Agoda for your patients.
Now a happy camper
I 've been using Agoda for some time already
My next travel booking shall still be Agoda
Very fast and efficient service. Ensures lowest prices all the time and have a lot of choices to choose from.
Have used Agoda in the past, they always have the best price on the web.
Easy, safe, hassle free booking!
I'll be back for sure
Love Agoda, my go to site for accommodation when travelling. I do not believe you will find better prices.
For rooms around the world it's been an exceptional tool.
I almost always use Agoda for my hotel bookings. I have rarely had a problem and when I did, it was resolved quickly. Their website is also easy to navigate. Good job!
Gave agoda a call and they can change to the right hotel for me [=
With the points given, we can get some discount from the rate shown.The rate they offered is reasonable and sometime cheaper than the walk in price. Highly recommended. The customer service is really the best one. I tried to make a delay for the date of checking-in and expected they won't approve my delay because it's quite near the date I was going to check in, but what they did for me was such a surprise and warmth. They approved my delay and even rebate some amount of $ to me as the rate that i delayed checking-in was cheaper. Really an warmth and good experience to stay with them. Definately will use AGODA forever!
I've used Agoda for the past five years to book various hotel stays in different places, love the prices, can't get anything cheaper from what I've seen. No matter where I search, Agoda always has a better price!
The agoda.com customer service via phone and web-site are terrible. I called to make a change on my check in date but the web-site won't allot me to proceed after I enter my forgot password. I called the numbers 24/7 customer service they put me on hold for 20 minutes, finally I choose to leave message and the auto answer the mailbox is full and I can't leave a message. Terrible customer service. They charge my credit card because I wasn't able to contact them and make a change because of their poor customer service. Calling from international call always cost money. I will never use this web site again and not to recommend with friend.
Will use this site again for easy booking and prices are slightly cheaper than Expedia
The deals offered are fairly enticing and the system is extremely easy and user friendly to use.
Most bookings can be done in a span of 2 minutes of less.
Agoda provide the cheapest deal after i compare with other website. Some how Trivago didnt recommend Agoda although it is the cheapest among all.
Cheers
Benny
Good hotels and fair prices. Customer service very friendly.
Agoda is always best deal booking hotels in all over world.
Love it
I have found Agoda to be the most consistent when booking a hotel anywhere in the world, they are first class.
What I like about Agoda is their quick booking and at the same time their response if at all I have needed changes due to my schedules. They have always approached the hotels and assisted with necessary changes. Peace of mind is what I need during travels and I get that from Agoda's responsible & matured attitude. Keep it going, Agoda.
I have no hard time whenever I book my hotel stay here and will continue to use it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members