I ordered from this Company and I am very disappointed. I am still waiting for my package. They gave me tracking number but when I checked that number there was no activity. It just showed delivery date. When delivery date come, I don't get the package. I called customer service and spoke with Tymere. He's not very helpful and talk very sarcastic. I will not order from this company again. This will be my first and last order. Will call my credit card company tomorrow. I spent $182 and I will not pay it because I didn't received my order.

A few days ago I bought a really cute, blue, peasant top. I absolutely loved it. I got home and washed it right away, because I wanted to wear it the next day. I come home and read the wash and dry directions very cautiously. It says wash in cold water, and tumble dry on low. I did both of these things. After I finished drying the shirt, I notice it looks a little small, so I try it on. Yup, my assumption was right. It had shrunk probably about 2-3 sizes! I wear a size extra small in women's, and got a small that way it'd last for a while because I'm only 14 years old and still growing. I got the shirt too big and it still had shrunk to about a kid's size medium. Now, I have to go back to Aeropostale and buy a new $25 shirt with my own money, and hopefully this one doesn't shrink to the size my 9 year old sister wears!

3 orders and all problem.

1st. Order was delivered to neighbor and they wont ask UPS to pick them up and deliver to me. They resend new order. My neighbor handed the packages to me so I returned the new one back to them.

2nd order: missing 3 tops from order but received 3 not ordered. Returned the 3 wrong ones back to them. They able to ship 2 out of the 3 missing items but wont refund for the OOS one.

3rd order: missing a necklace, again, they said no refund because system said order was shipped and it's company policy.

---What was told was that they reship the 1 order as an accomodation so they will not refund or ship out any missing items anymore for future orders. Note that this the UPS and the packer in the warehouse faults. Not me, they buyer. I also return anything that was extra and not ordered back to them, they promised refund but now said company policy, no refund even if it's their fault. Proven, returned with proof of tracking, still no refund. I would say a good way to steal money from people here.

I ordered 2 items on dec. 15 and i paid for 2 day priority delivery just to make sure that i will receive them on time for christmas because that would make a nice gift for a niece but unfortunately Christmas passed and haven't received it so i called the customer service but sad to say the only option they can give me is a refund which is so unfair because of the time i spent for waiting too long when in fact that was all their fault for not sending it. And all they can say is the items were not available anymore but clearly when i ordered it, it says IN STOCK! So ridiculous I ain't gonna buy on this site no more!

I live in an apartment. Since Aero didn't request it to be signed for the UPS left it outside of the apartment complex. Kindly the thief left me the box. I called UPS they said Aero would replace my product called Aero. The Woman I spoke with said only 2 of the 7 items left in stock. So they can't replace or offer a different product for the other 4. I was not repaid for my shipping expense and I got back 38 cents the other 20 dollars was on a gift card and they don't refund gift cards. So I am disappointed and won't be shopping there again.

I was buying clothes and accessories for a lady friend who is an Aeropostal fanatic. I only bought clothing on sale and with a discount code I had, I bought $325 (retail), but only paid $85. I was impressed. Of course, the clothes are extremely over priced, but with mark downs and discounts, it brings the cost to within what other large retailers charge. This web site and the retail stores are geared towards the 16 to 21 age bracket.

Do yourself a favor and avoid doing business with this company at all costs, they do not honor their promotions. I placed an order on 12/20/14 with GUARANTEED DELIVERY by 12/24 or FREE with qualifying products. Four of the five items I purchased fell under the qualified items. On 12/24, I contacted Aeropostale's customer service to see where my order was because if it wasn't going to be delivered, I wanted to cancel the order. The customer service representative verified that I will be receiving my complete order that day (12/24). Well not only did I not receive my order that day, but Aeropostale did not refund my money. The company stated that I was disqualified from the promotion because I did not contact them between 12/26-12/28, they apparently rely on fine print and loopholes to screw their paying customers. I contacted this company not only on the day of question, 12/24, but on Monday 12/29. People have more things to do during the holidays than to constantly micromanage that a company is doing their job correctly. Shame on Aerpostale! Just too many competitors for them to behave this way and for customers to take a chance on them. Very unethical company!

Aeropostale is known for its trendy clothing, great prices, and popularity among the younger generation. Today I will be doing a review on this popular chain store, & I will be covering everything from prices, shipping, and quality!

Prices: As far as prices go, Aeropostale can be inexpensive to moderately priced. You can get a t-shirt from Aeropostale for $10-$15, while shoes can range anywhere from $28-$50 (roughly)

Shipping: Buying 1 t-shirt can add up to $7 in shipping. This may not be too bad, but I still feel it is a little steep considering other businesses shipping rates. However, Aeropostale does have deals that can make free shipping possible; such as spending $100 to get free shipping.

Quality: The quality of Aeropostale's clothing is usually just about average to above average. I have jackets that I purchased at Aeropostale from over 4 years ago that are still in great condition, and I still wear them to this day. However, I have noticed that the t-shirts and cami's are often made from very thin material. The quality ranges from the iteams.

My own personal experience: Aeropostale has always been one of my favorite places to shop, but I have started to fall away from them as I am not a fan of the materials made with their cami's and t-shirts. I would probably repurchase from there, though I have noticed an increase in there prices as they have new clothing lines coming out. I am more than likely going to purchase from shops with lower prices and lower shipping fees.

Worst customer service I have ever received. Will never do business with them again. Because of a medical skin condition I have to wash everything before wearing. They don't take returns after washing.