AdventureRV.net

I have been trying all morning to reach someone from your company regarding a product that was delivered badly damaged. Fed ex said to contact you about returning the product. They are going to pick it up tomorrow ( the 8th) for inspections and return. Please contact me, you have my number.

The product value seems good but the shipping rates are outrageous. Maybe UPS is just charging everyone an crazy amount, I don't know. But it seems like a lot. Let them know your customers ARE noticing. Maybe you should check with the USPS. I bet they would be cheaper. And when your contract is up with UPS make them cut you a better deal.

I have made many purchases from Adventure RV over the last 5 years and I have never been disappointed with doing business with this company. Prices are usually the lowest to be found and I receive the order in a very timely manor without paying extra for priority shipping.

Easy to navigate and reasonable prices, but too many boxes pre-checked for you, shipping estimater off by $2 from that shown at checkout. Other than that, fun for all.

Addendum: FedEx lost the order and Adventurerv.net re-shipped the order promptly. Excellent customer service!

We have an older class C RV and of course things are starting to fail. The local RV service business wanted an arm and a leg to replace the water heater. I'm enough of a DIYer that I decided to do it myself. The prices from adventurerv.net were some of the lowest I found on the internet. Shipping time was great: ordered Friday morning, delivered Wednesday afternoon - with a holiday in there.

This is my second order. The first went great. I will reserve my remarks until after a second successful order and fulfillment.

6-7-14; I just received my second order. It's almost like Christmas morning, except I knew what was in the boxes. The process of order through delivery was nothing short of excellent. Adventurerv will be my go to for all my future outdoor needs.

Thanks

Good selection. But take off the timer from the shopping cart; it kept dumping my selections while I was browzing and doing online research. I had to redo it 4 times!
Otherwise, everything was excellent with doing business: selection, price, shipping time, organized website, etc. Great place!

Your products and prices are great but your customer service on live help realy sucks he was very rude & short with me. You may want to record all messages and find your weak link. You have great products at good prices you do need to improve your emails as I only received 1 email for two orders so I had to go to your site to see if the second order went thru.

I made this purchase from my iPhone at about 9 Wednesday morning and received the battery maintainer Thursday, unbelievably quick service. The price at AdventureRV was the most competitive. Simple process, thank you!

Description of product is incorrect on webpage. When contacted online rep during ordering they directed me to manufacturer for incorrect webpage information, why? Received order. Understand that company included 3 different models in order description and sent cheapest model. Expect this, ie compare cost on most basic model, ignore others. I requested specific model, was not surprised, when not received, not returning it.

Could use a little more detailed product information. I had to look up why to use some of the products, where it would be nice to use your site to learn AND buy from.
The 4 tubes of caulk were shipped in a flat rate envelope which was completely busted open. I recommend an actual box for shipping heavy items not an envelope.

Small confusion with FedEx tracking/ delivery. 1/2 of shipment, 1 box, arrived a day earlier than expected. 2nd box did arrive the next day on scheduled delivery date. Both boxes left shipping point together. Very satisfied with purchase.

The form was easy to fill out. I was looking for paypal but didn't have that option. Hopefully I will be satisfied with my order and look forward to shopping again in the near future. Thanks, Kathy Armol

Attempts to gain additional information from the chat link were disappointing. While courteous, Ryan was of no help answering a very simple question about the length of the gsni-2300-80 gas springs I ordered. I ended up opening another web page and researched your site to ultimately find the length myself.

I went back to my ordeer to try to eliminate the shipping insurance, but your system would not allow me to do so.
The box that the Jack Foot came in was ripped open in three places, however it appears as though everything is there.
Very fast shipping!
Thank you!

I was disappointed there was shipping as most sites have free shipping for an amount such as this, but you still beat the other prices. Hopefully all will go well in the shipping. We are looking forward to this produce!

Web site was easy to use. Good shipping options and clear shipping charges. I used Economy shipping and still got my order (from TN to OR) in only 5 days in Dec 2019, in perfect condition. Best prices too. Amazing!