So I was at the Adidas outlet picked up an Adidas Essential tshirt size Men's Medium which is the size I ALWAYS get in that specific tshirt. I get all the way home 3 hours away and it's HUGE. I measured it and it's bigger then the other mediums I own in that same shirt so it's been tagged wrong by Distribution. This is what happens when you have shirts made in NON SPEAKING English Countries and the worst part is when I call them they want me to drive 3 hours back to return it or I'm out $15.90!. HORRIBLE STAY AWAY FROM ADIDAS!.

I was sent second hand shoes by…
I was sent second hand shoes by Adidas.co.uk
There was significant wear in the insole and heal and they were soiled with mud.
The shoes had been worn for at least a couple of weeks.
This was the last pair in stock so I could not get a replacement. Adidas offered me a refund as if they were doing me a favour with a 20% voucher off future purchases...
A joke

I purchased a yeezy item on 6/1 after waiting 8 days without any update I decided to cancel on 6/8.

There are only two options to contacting their customer service team through chat or phone.

Chat is useless and you have to wait over two hours to speak with someone on their team only for them to repeat a script and tell you how limited they are.

Their policy has nothing stating you are obliged to go through with purchasing the item. However after the yeezy raffle was concluded it says that you can only return if there is a defect. I no longer wish to purchase their item as their fulfillment times are longer than any retail store I had to purchase from yet this is a billion dollar company. Ridiculous!

I will be filing a complaint with all consumer outlets and reporting the transaction as Adidas is forcing me to keep this unwanted item.

Someone used my debit card for unauthorized purchases at Addidas. My bank contacted me and I immediately tried to contact Addidas but have been unsuccessful reaching anyone for any type of customer service. I called the phone number on the website only to stay on hold for 41 minutes before Addidas disconnected the call. The live chat option would not connect me to a human even though I reached out during business hours. I have not had any success reaching anyone connected to the company to alert them of this theft. I do not understand why a well known company has no means of customer contact for online purchases or complaints.

I opened the website to purchase new clothing after refusing to buy Nike and Under Armour due to their pride support and Dillan Mulvaney support. Addidas made the list with them. Not supporting companies that slam pride ads in my face anymore or support dudes parading around in insanity pretending to be women. This company does not support women any longer. I will buy else wear.

My son typed in running shoe. He saw a pair for 80 bucks and bought not realizing they are biking shoes instead. Size was not as expected and they would not give even store credit bc yes it was both parties mistake. His for not looking at full description and theirs for even having it under running shoes. So much for environmental concerns bc they said throw them away but wont take back and will only give 30% off regular price! Shame on you Adidas! You could of at least offer 50% and resale a shoe instead of adding to waste.

Adidas is now proudly supporting the World Health Organization who has been instrumental in the tyrannical lockdowns, loss of livelihoods, suicides, overdoses etc, directed by Klaus Schwab and charged with crimes against humanity. Their agenda is to lock down citizens and impose 15 minute cities, demand full control of all food supply, impose central banking and control of all finances, and a digital I.D. system that will disallow life and liberty if not vaccinated with whatever poison they determine you will be injected with. Absolutely disgusting to see this bastards meet privately and use a fake climate crisis to impose the tyrannical agenda which was pre planned just like the plandemic was. I hope that everyone wakes up to this and can help damage their net worth. That's all these nazi bstrds can understand. They are big pharma whores that must be stopped.

Ordered a gift card and got charged for it, but they won't send it to me. Showed documentation of the charge and everything and every single customer service representative refuses to resolve the issue. They actually hung up on me even. Horrible! Won't ever purchase adidas brand again.

ADIOS ADIDAS! YOU DISGUST ME WITH YOUR MALE MODELS! LIFELONG CUSTOMER HERE AND IM DONE! I'm so sick of this agenda and the garbage they try to cram down my throat.

They had to jump on the trans train. So now my friends and family will never buy another Adidas product. Hope the Tran community can keep you in business.

I am a woman. I am an athlete. I have been a purchaser of Adidas for many many years. No more. How dare Adidas erase women. Not just erase women, but spit in our faces. Adidas...I hope you're listening and I hope you're happy with your "new" market because you've lost me and many like me. Shame on you, you are the pinnacle of chauvinism.

I made an online purchase in Mar for an XS dress for my 5/yo. IT WAS WAYYYYYYYY to big. I returned the dress and here we are in May now and I still have yet to receive my return. I was just told that it should be one day next week when I get my refund. I WILL NEVER PURCHASE FROM ADIDAS AGAIN ONLINE. This return policy is absolute TRASH! I'm not a thief and didn't send a box of old clothes back. I sent the dress that should be for a 10y/o back. I WANT MY MONEY BACK AS SOON AS YOU'VE RECEIVED THE ITEM. THAT'S ONLY FAIR. ADIDAS ONLINE PURCHASING SUCKS!

I had purchased a shoe from Adidas and in a months time it got ripped. Raised a complaint but got No response from Service Team and finally had to throw away that shoe. Do not buy Adidas shoes its all fake it seems

I have ordered several times from this company, my last order showed up defective or damaged I was told I could not return or exchange them. Wow I have never heard this from any retailer! What a horrible experience! I will never shop with this company again!

Don't give them your details as they…
Don't give them your details as they promised a discount if you do but then don't receive it. The item I was interested in was not sale item. You get a pop up stating if you sign up to Adidas you'll get a 10% discount and if you get a friend too sign up you'll get £10 off. I got neither as the item I wanted was apparently not included in that promotion. Only a £85 pair of trainers. Not an exclusive or expensive pair. My advice...don't give Adidas your private information as in the small print they worm their way out of any promised discounted offers. I held up my part of the deal. What about you Adidas?

I have been an active Adidas customer for over 35 years and when an item went missing ONE TIME they didn't even offer to contact the shipper or file a missing item report. I phoned FedEx and was told the item was not even traceable, meaning it is missing. I spend 300 to 600 each time I order from this company and I should have been reimbursed for the portion of the order that went missing. I am done with Adidas.

Placed an order in Oct for running shoes- exchanged for a larger size- shoe seam split in December and I provided documentation to support claim- claim accepted and approved for a return - but refund not issued. What followed was a nightmare -several customer service persons, acceleration to Supervisors- useless. April 3 no refund= reported to Capital One - Adidas lied about refund- good thing I have 17 pages of communication to support my claim. Do not try to contact Head Office in Woodbridge - total run around - no one answers the phone or can provide you with info. Packed up the claim I sent to Capital One and sent it c/o CEO Adidas Canada - Am waiting to here from Capital One and whoever ends up with my claim at Adidas.Adidas staff have no clue about their documentaion, return and refund process. Keep all your contact with them, they lie.Forgot to mention, they were willing to give me a double the amount over 300.00 gift card to resolve issue - NO - I want nothing more to do with Adidas give me my refund.

The adidas load spring backpack may be water resistant, but it doesn't last very long. I got mine in August 2022 and as of March 2023 some of the seams on the backpack started to tear. Kind of upsetting since this backpack costs about $60 USD and is not cheap. Get a back pack from some company other than adidas for those who need one for work or school.

The shoes always same design haiya~ always 3 stripes, always same colour, need some new creative design.