ActualTests

The lifetime access is a lie. I bought it and then my account got deleted and now I cannot login and am being told to pay again. Ha! Nope.

Paid for a lifetime membership and now it has stopped working. Contacted them with a copy of my credit card statement and never heard back from them.

I purchased their Lifetime package about 10 years ago. Aside from some bogus "answers" that I knew were wrong, they suddenly stopped allowing me to download the PDF files. I emailed their support email and they said:

"On Jul 31,2017, at 12:39 PM, ActualTests Support <*******@actualtests.com> wrote:

Hi,

We've checked our bank records and couldn't find your payment. Do you have any payment receipts from your purchase? If so - please forward to us.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
*******@actualtests.com"

I replied saying that I don't have a credit/bank statement from 10 years ago. Basically they replied I'm sh*t outta luck. They did send a follow-up email saying essentially the same:

"On Aug 1,2017, at 4:15 PM, ActualTests Support <*******@actualtests.com> wrote:

Hi,

We need any proof that payment has been made: either screenshot from credit card statement or confirmation email/receipt from your bank.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
*******@actualtests.com"

STAY AWAY! Scam and their "answers" caused me to fail an EMC storage exam.

I would like to have the opportunity to learn test for studying. Account. I want to make sure you have.

Bought a "life time" membership which has not been honoured. Avoid at all costs. Rather be truthful than spin this bs.

I used actualtests 70-640 to prepare for the exam. But none of those questions were not in the exam. Although they said the product is updated recently, the content is outdated. I send couple of mails to them asking either update or remove the outdated content from their website. But they haven't done that. So don't trust or rely on actualtest products to do your exams. I contacted actualtest online support and asked why you do this type of cheating. They said "Only practice questions are available for Courses, SSCP, CISSP, EMC, PMI, Riverbed, SAP and Microsoft exams so these are not covered by 100% pass guarantee." Finally, they blocked my account (fefer the below email) because I revealed the scam behind it. Stay away from actualtests. ACTUALTESTS IS A RIP OFF!

Hi Malaka

Please note that, actual questions are copyrighted material of Microsoft and selling them is totally illegal, we are selling practice questions for Microsoft to get idea only, how real exam will look like. If you will properly study the material after proper understanding, you will surely pass.

Also, we can see, you are spreading bad words again our site which are totally baseless as we are not saying, we are offering actual questions of Microsoft and clearly mentioning to every customer about this & it? S a violation of our company policies. So, we have blocked your account and you are not eligible to access any exam material now.

Please feel free to contact us for further assistance.

Best Regards.
ActualTests Billing
*******@actualtests.com

I purchased an actualtests unlimited lifetime membership back in '07-08 for $99. The site provided me test prep material for the last 8-9 years without issue. However this week I logged into the account and had forgotten my password so I used the password rest link. I received an email from their system giving my password and saw that my access to download the test prep material I have had access to for close to a decade has been removed. I email their support address and I am told that I had to provide proof of purchase. I am being asked to find a bank statement or proof of purchase from 10 years ago. My bank doesn't even have statements this old. My CC company doesn't have bank statements this old. I have relayed this information yet Actualtests support will not reinstate my access. I have provided actualtest support emails from their support department proving my access and payment, the fact that I have an actual membership to date, the fact that their database will show my download history which will show my prior access and payment info, my prior support history, log in history, all standard areas any website will have, but they are unwilling to look up my account info. They say they cannot look up my payment info unless I give them payment info. Then how can they say I haven't paid if they have to know my info to look it up? What they say doesn't match and after reviewing the many other complaints on this site and others like it, this is what Actualtests does to their members. They have a lack of morals, ethics, and integrity. As a business they are horrible. They are unwilling to call me and discuss and hide behind email.

I purchased this lifetime access package way back in 2007 and they've recently revoked it. Here's the email trail:

-------- Original Message --------

Subject: RE: Actualtests exam PDFs no longer accessible (Lifetime access purchased - account name: [me])
Date: 2017-09-07 10:06
From: "ActualTests Support" <*******@actualtests.com>
To: [me]

Hi,

I need payment confirmation to find any record of your purchase.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
*******@actualtests.com

-----Original Message-----
From: [me]
Sent: Wednesday, September 6,2017 3:50 PM
To: ActualTests Support
Cc:
Subject: RE: Actualtests exam PDFs no longer accessible (Lifetime access
Purchased - account name: [my account name])

Hi

I purchased the lifetime membership (for $99 as it was then) way back in
2006/7. Going back to that date on my online bank account would be next to
Impossible.

I have been downloading (somewhat infrequently) since the initial purchase
And it is only recently when this access had been removed.

Isn't it strange to you that I have a login?

Please can you go through your records again and reinstate my access.

Many thanks,

[me]

On 2017-08-24 12:29, ActualTests Support wrote:
Hi,

We've checked our bank records and couldn't find your payment. Do you
Have any payment receipts from your purchase? If so - please forward
To us.

Please feel free to contact us in case of further queries.

Regards,

ActualTests Support

*******@actualtests.com

FROM: [me]
SENT: Wednesday, August 23,2017 6:35 PM
TO: *******@actualtests.com
SUBJECT: Actualtests exam PDFs no longer accessible (Lifetime access
Purchased - account name: [my account name])

Hi,

It appears that I no longer have the access to the exam files which I
Originally purchased as a lifetime deal.

Please can you reinstate this access and let me know? I'd prefer it if
You could respond to [me]

Many thanks,

[me]