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Acorn TVReviews 259

1.7

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Acorn TV Reviews Summary

Acorn TV has a rating of 1.7 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Acorn TV most frequently mention customer service, credit card and free trial. Acorn TV ranks 320th among TV Shows sites.

service
35
value
32
shipping
6
returns
15
quality
25

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Czechia
1 review
9 helpful votes
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I tried acorn for a free week, but canceled after a few hours. They charged me anyway, with no warning. Totally unprofessional and useless service.

Date of experience: March 27, 2018
Colorado
2 reviews
10 helpful votes
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Using Acorn TV means that you can not put a program on pause and in the middle of a program, you get a large box in the middle of the picture that says, "Check your settings and Exit? What settings? To see the rest of the program, you must replay the whole program. I'm going to opt for Brit Box.

Date of experience: March 26, 2018
Oregon
1 review
8 helpful votes
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Avoid!
March 18, 2018

BAD Customer Service. Limited choices. Older shows need remastering. Price is good. I mistakenly registered for one year. 48 hours later I tried to correct this. They would not give me a refund. All I received was a pre-written form email. Two days of unused access should not cost me a full year subscription.

Date of experience: March 18, 2018
Washington
1 review
3 helpful votes
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Love it
February 18, 2018

I couldnt do with out it. A family member is in an Adult Home and would be lost and lonely without AcornTV. Keep the wonderful programs coming. Thank AcornTV.

Date of experience: February 16, 2018
Illinois
1 review
4 helpful votes
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Great!
January 8, 2018

Really? I can't believe some of these reviews. We love ACORN. The acting is overall very good. There are plenty of great shows to watch. But I have to admit to being disappointed in the writing on The Indian Doctor. It started with great promise and the acting was terrific with initial story lines engaging. It seemed that it got more farcical as it went on - until the ending was totally ludicrous! Sorry to see this show go down in flames. Though we are new to this service - we like it so far. And Foyle's War is always a plus -- consistently brilliant!

Date of experience: January 7, 2018
New York
1 review
5 helpful votes
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Im not happy about watching shows with filthy language and explicit sex scenes and programs have no warnings to tell you! Not happy about this at all! This is my biggest complaint.

Date of experience: January 1, 2018
Louisiana
1 review
15 helpful votes
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I have never been able to create an account or watch the channel, even though I paid $49.99 for a year of service. They don't have a phone number, nor do they answer their own emails. Complaints are handled by an outside service. I guess they got my money and I'm not going to get the service. These people are crooks! I wish I could give them no stars!

Date of experience: December 23, 2017
Maine
1 review
8 helpful votes
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The worst of streaming
December 20, 2017

This is not a streaming service. Showing one episode per week forever is not what I signed up for. Plus the offerings of supposed best British shows is a joke. There are a few that are good. Get rid of the rest. If I could find shows like Murdoch Mysteries somewhere else, I would. Once my subscription nears expiration I may not renew.

Date of experience: December 20, 2017
Florida
1 review
11 helpful votes
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Charged after cancel
December 15, 2017

I had this ervice for 9 years -- I canceled only to use abtter access. However after the cancelation they continued ot charge me. I requested a refund and they acknowleged it was their mistake but declined to correct it. They then stopped answerifgn all emials and they have no customer service phone.

It is less that 5.00, but it is very annoying to find themsoproud of their ability to steal.

Date of experience: December 15, 2017
Pennsylvania
3 reviews
3 helpful votes
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Nasty Women at ACORN:
December 15, 2017

In ordering this Item a Christmas Bulb, I experienced the worst service. The bulbs light only stayed on for 30 minutes. The batteries I went to change and the instructions were so horribly child like in its description that I called the customer service number for help. The customer service agent was very nice and stated, "I'm looking at these instructions as well and the they don't make sense, so I will reach out to the warehouse. He did and stated, we will send you another one for this inconvenience".
The next day, I received a phone call from a women to my *******715 number and she was so nasty stating that these instructions are clear and all we got and that basically I was an idiot. I cancelled the order. You have some horrible women working at this place.

Date of experience: December 15, 2017
Canada
1 review
4 helpful votes
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Borderline fraud
December 10, 2017

Subscribed to 1 year of ACORN in 2017. Thankfully my credit card expired and they could not renew service.
Then yesterday somehow they got hold of my new credit card number and charged me for another year of (unwanted) service.
I sent a cancellation request immediately, which ACORN accepted, with my account expiring in November, 2019.
So I am still saddled with an unwanted charge of 66.01$ Canadian, for a service I have no use for.

Jim Priebe

Date of experience: December 10, 2017
Texas
1 review
6 helpful votes
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At first ok, found a series which we enjoyed. The next was problematic - episodes unavailable because of this (... code)! Some good videos most are ancient or for the simple minded. No decent ones like Dads 'Army or 'One Foot in The Grave. We got tired of the choices and tired of reception problems then signing on was told my membership was at an end! But they still took the money! Battle still going - thick people. So don't know where we are but no refunds so watch out.

Date of experience: December 5, 2017
Canada
1 review
7 helpful votes
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Buyer Beware
November 25, 2017

No customer service phone - does not work with Apple TV. Emailed them with my problem and they did email back with the suggestion to delete and reinstall the app. Did not work - no more response from customer service. My advice is to only subscribe through a service like Apple so you have control over cancellation.

Date of experience: November 25, 2017
North Carolina
1 review
13 helpful votes
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Vastly improved.
November 21, 2017
Updated review

There are a few glitches now and then, but mostly everything Is fine. Now Im a bit peeved with site jabber because Im required to write 100 characters.

Date of experience: November 20, 2017

I just signed up for a free month yesterday and I see that this service is basically worthless. I was able to finally watch one episode but not before a struggle. Very unfortunate.

Date of experience: July 20, 2016
Arizona
1 review
9 helpful votes
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One will find that streaming Acorn TV with Amazon Fire TV is impossible, not so with other devices. I do not know who is responsible for the app (Amazon vs Acorn), but if you plan on streaming Acorn with Amazon Fire TV save your money. Also, those whom wish to contact Acorn customer service may do so at *******047.

Date of experience: November 10, 2017
Canada
1 review
8 helpful votes
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Excuse me!
November 10, 2017

I dont believe that your reviews are honest. I am subscribe to Acorn tv and am very satisfy with the quality of their series, films and documentaries. The picture is always of very good quality and did have receive very good service from them. Also there is a very low quantity of programs not availible in Canada. By reading all of your frustrations over Acorn tv looks like as plot to discredit their good services.

Date of experience: November 9, 2017
Delaware
9 reviews
14 helpful votes
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The picture at Acorn tv is BLURRY and constantly buffering. They're cheating people with an inferior product. There's nothing wrong with our money that you take - but there's something seriously wrong with the product you provide in return Acorn!

Date of experience: November 6, 2017
Missouri
2 reviews
9 helpful votes
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Wont let me cancel
October 20, 2017

I signed up for free one month and cancelled in one week. They charged me anyway. They have no number for customer service. It wii cost me money at my bank to stop payment. Hate this Chanel

Date of experience: October 20, 2017
California
1 review
9 helpful votes
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Corrupt company
October 16, 2017

I had a yearly account paying about $50 a year. I cancelled before the renewal date and they charged me anyway. They say my subscription will cancel in a year! I want to cancel now. They have no customer phone and no way to get this problem solved on line. This is a disaster and I would never recommend this to anyone. If you like British stuff go to britbox. Sooooo much better. Much more content and constantly updates. It is 6.99 a month and worth every cent. Dont waste you money on acorn.

Date of experience: October 16, 2017
Canada
1 review
14 helpful votes
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Many of the best shows are not available in Canada, yet Canadians pay the same rate as American viewers. How is that fair? I'll stay with Netflix.

Date of experience: September 8, 2017

From the business

Acorn TV is a subscription streaming service offering the best British TV on-demand, commercial free. Shows include favorites like Poirot, Marple, Midsomer Murders, Vera, Foyle's War, Doc Martin, Jack Irish, Agatha Raisin, The Level, and many more. Fre...


acorn.tv
Silver Spring, MD, United States